Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager within JPMorganChase Infrastructure Platforms Client Solutions Ops Enablement & Transformation, you will help drive the operating rhythm, governance forums, leadership communications, and enablement programs that support consistent execution across IPCS. You will partner closely with the Ops Enablement lead and IPCS leadership team to help shape priorities, coordinate execution, and strengthen the operating model.
The role requires a highly organized and proactive professional who can manage competing priorities, build strong relationships, develop executive-level materials, and translate complex information into clear, actionable insights. You will help advance leadership priorities by bringing structure, follow-through, and clarity to strategic planning, portfolio transparency, change adoption, and team engagement.
Job responsibilities
- Drive execution of IPCS operating rhythm, governance forums, and leadership priorities.
- Lead planning and execution of leadership forums, strategic reviews, offsites, and executive communications.
- Partner with leadership to shape strategic priorities, annual planning processes, and organizational initiatives.
- Develop leadership materials, presentations, communications, and decision-support content.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements
- Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
- Support change adoption, organizational readiness, and execution of key strategic initiatives.
- Lead people enablement, culture, recognition, learning, and engagement programs.
- Coordinate cross-functional efforts across HR, Finance, Transformation, and Business Management partners.
Support leadership objectives through structured follow-through, stakeholder alignment, and execution management.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Experience or equivalent expertise in business management, strategic planning, governance, program management, organizational enablement, or operational leadership roles within large organizations.
- Demonstrated proficiency in executive communications, governance, business planning, leadership support, and organizational initiatives.
- Strong organizational and program management skills, with the ability to manage multiple priorities, coordinate complex deliverables, and drive execution across competing demands.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
- Proven ability to develop executive-level materials, drive change adoption, support organizational initiatives, and translate complex information into clear, actionable insights.
- Advanced stakeholder management and influencing skills, establishing trusted relationships and driving alignment across leadership, business, and partner organizations.
- Lead the IPCS communications and engagement strategy, building effective channels, content, and stakeholder communications across IP, partner organizations, and Business Technology teams.
- Prior experience as a Product Manager, Technical Product Manager, or in a blended TPM/PM role.
- Experience improving enterprise intake/demand management and service experience (e.g., service catalogs, workflow automation, customer comms).
- Experience operating in regulated environments with meaningful security/risk stakeholders (product security, cyber ops, controls).
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Experience or equivalent expertise in business management, strategic planning, governance, program management, organizational enablement, or operational leadership within large organizations
- Proficiency in executive communications, governance, business planning, leadership support, and organizational initiatives
- Strong organizational and program management skills, including managing multiple priorities and coordinating complex deliverables
- Experience using enterprise-authorized AI capabilities for program management workflows, with strong validation habits and data-sensitivity awareness
- Ability to review and validate AI-assisted plans, risks, and recommendations before use
- Experience developing executive-level materials, driving change adoption, supporting organizational initiatives, and translating complex information into actionable insights
- Advanced stakeholder management and influencing skills across leadership, business, and partner organizations
- Experience leading communications and engagement strategies across technology and partner organizations
- Prior experience as a Product Manager, Technical Product Manager, or blended TPM/PM
- Experience improving enterprise intake or demand management and service experience, such as service catalogs, workflow automation, or customer communications
- Experience operating in regulated environments with security and risk stakeholders
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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