Lead Technical Program Manager - Technology Resiliency

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Wilmington, DE
Hybrid
5-7 Years Experience
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role

Job Description
As a Lead Technical Program Manager - technology Resiliency at JP Morgan Chase within Cybersecurity technology & Controls, you'll will be responsible for driving complex technology-related programs and projects both across the enterprise and cybersecurity line of business. This particular position will be supporting a cybersecurity -sponsored global technology significant initiative known as Firm wide Technology Resiliency Uplift. In this role you will be expected to lead and facilitate Enterprise-wide initiatives associated to the program's objectives.
Examples of key responsibilities will include leading initiatives across a large number of Global Technology Product Lines and Lines of Business in order to execute resiliency related initiatives including strengthening data resiliency, building public cloud resiliency, modernizing resiliency tooling, uplifting infrastructure resiliency, maturing resiliency testing, governing critical 3 rd Party resiliency, and more.
Job responsibilities:

  • Experienced leading and facilitating complex technical initiatives across a large community of products
  • Coordinating and leading Executive-level meetings/presentations
  • Managing program financials including developing business cases, forecasting, managing P&L, and reoccurring reporting
  • Escalating decisions, actions, and blockers to Executive sponsors as necessary
  • Organizing and leading design/architectural related discussion as necessary
  • Ensuring risk management strategies are followed and implemented within guidelines
  • Setting and defining clear objectives, milestones, definitions of done, and status
  • Identifying and securing program resources in a matrix-program model where necessary
  • Chairing and facilitating program meetings attending by all levels of Management
  • Develop and deliver high quality Executive presentations up to and including the GT CISO, CIOs, CTOs, and CFOs as required
  • Prepare and maintain Program Confluence page(s), JIRA boards, program plan(s), metrics, scorecards, status reports, etc.


Required qualifications, capabilities, and skills:

  • Formal training or certification in Information Technology, and/or 5+ years of experience and/or exposure to resiliency practices, tools, and techniques ( aka \"Able to Talk the Talk\" )
  • Proficient with creation and management within JIRA, Confluence, SharePoint
  • Program Plan / Work Breakdown Structure creation and management using industry standard tools
  • Substantial IT program/project Management experience
  • Strong understanding of GT organization and operating practices
  • Experience working across multiple product lines, Lines of Business, or equivalent
  • Formal program/project management training or discipline required
  • Previous experience working with multiple technologies including but not limited to Operating Systems, Databases, Networks, Security
  • Experience working with both on-perm and public cloud technologies
  • Knowledge and/or experience working with risk management, including strong understanding of the firm's control management framework
  • Knowledge and/or experience working with Permit to Build / Operate processes


Preferred qualifications, capabilities, and skills:

  • Proven experience managing geo-graphically disbursed and culturally diverse work-groups
  • Extensive and proven experience with Executive-level presentation
  • Experience working with outside service providers, vendors, and customers
  • Experience building a program from the ground-up and leading a program Steering/Operating Committee
  • Strong analytic skills, negotiation skills, leadership skills, oral and written communication skills


About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

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Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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