Leverage your program/event management skills and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager on the Tech for Social Good team, you will support our mission of driving impact in the communities through the skills of JPMorganChase's tech workforce. We leverage skilled volunteerism of our tech employees to build tech capacity for socially focused organizations and increase access to tech experiences for community members (e.g., youth, adults and senior citizens). We do this through ideation and hackathon-style events, pro-bono tech solution delivery, consultation services, and educational offerings. TFSG partners with various stakeholders across the firm, including HR, Corporate Responsibility, Communications/Marketing, and Legal to serve communities and technology staff across our 23 global technology center locations.
Job Responsibilities:
- Define regional strategy to drive successful program delivery of ideation & education programs in the TFSG portfolio (including in-person and virtual events)
- Lead a team of TFSG program managers responsible for successful end-to-end event execution
- Partner with Global Lead and other regional leads to drive continuous program improvement and innovation
- Track, manage, and analyze data across current and past programs; prepare and report on results and program outcomes to internal and external stakeholders; produce and deliver presentations or business cases for the TFSG team and the program's key stakeholders; leverage analysis to plan for program enhancements or expansion.
- Support the team in showcasing impact through storytelling, data, and in partnership with communications/marketing stakeholders.
- Manage and build relationships with internal and external stakeholders for the planning and execution of programs.
- Track progress and deliverables against the plan and act as a communications channel for ongoing project status updates and issues.
- Coordinate program work stream meetings and track weekly updates and scorecards.
- Travel across India & APAC to support in-person execution of programs.
- Comply with JPMorgan Chase's Employment and Engagement of Minors Firmwide Standard, including an annual criminal screening.
Required Qualifications, Capabilities, and Skills:
- Demonstrate ability to effectively collaborate with global peers and leadership to drive strategy, inspire, lead and motivate team members, fostering a positive and productive work environment.
- Demonstrate excellent verbal and written communication, including presentation and facilitation skills.
- Exhibit strong relationship management skills with internal and external stakeholders.
- Maintain strong attention to detail, follow-through, and results orientation.
- Stay highly organized and able to multi-task in a fast-paced environment across tactical and strategic initiatives.
- Possess experience with Project Management or Program Management in previous roles, specifically within a global team and at scale.
- Show excellent Excel and PowerPoint skills; ability to synthesize data and communicate a compelling story.
- Manage time effectively, prioritize, and escalate appropriately.
- Work autonomously, as well as collaborate strongly within a team.
- Demonstrate strong analytical and problem-solving abilities.
Preferred qualifications, capabilities, and skills:
- Experience working with socially focused organizations (nonprofits, social enterprises etc.) or prior volunteering experience
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What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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