Lead Technical Program Manager - Payments Tech

Job Description
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager at JPMorgan Chase within the Corporate & Investment Banking's Payments Technology team, you will support both the Global Real-time Payment and B2C (Business2Consumer) Products. You require strong experience in complex ecosystems including managing a mosaic of dependencies, as well as a keen ability to establish priorities, manage resources, budgets, and build and incentivize high-performing teams. You'll work closely with colleagues across the globe to deliver innovative and sophisticated solutions in the Payments space.
Graphite is the firm's strategic payment platform for high and low value payments. Working with our Graphite technology component teams, you'll lead and organize the component book of work ensuring the backlog is refined in line with product and portfolio priorities and manage the execution leveraging Agile best practices.
Job responsibilities

• Organize the component delivery backlog in line with portfolio and project priorities
• Manage Projects Software Development Lifecycle by leading and collaborating closely with various groups (e.g. Product, Ops, UAT, Application Development, Architects, Compliance)
• Build clear and realistic Project Plans to support all phases of the execution
• Provide leadership throughout the Project execution to deliver on-time, on-budget quality solutions.
• Identify and manage dependencies within and between component delivery teams
• Partner with component team members to ensure stories are refined in line with priorities and ensure that only sufficiently refined stories are accepted for development
• Ensure key Agile SCRUM ceremonies are executed including sprint planning, backlog refinement sprint reviews
• Be commercially aware and mindful of the business value of everything we do.
• Demonstrate a self-motivated mindset to learn the Business as well as the Technology

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Experience working with ambiguity and complex technical program execution
• Strong understanding of Waterfall and Agile delivery approaches; stakeholder management; budget management, risk management and operations
• Ability to create and maintain relationships with a wide range of stakeholders throughout the firm
• An effective communicator with technical audiences. Able to present complex technical concepts for tech and non-tech stakeholders in person and via status reports at all levels of seniority
• Ability to extract meaningful data and metrics from the development process to enable continuous improvement e.g. through use of Jira and other tools
• Ability to work independently, own issues to resolution and be self-motivated to achieve the best results for clients
• Influencing Skills - a proven ability as an effective and compelling communicator in both meeting room and large audience settings. Take complex and controversial subjects, bring clarity and ultimately drive to decisions. One who operates in a highly collaborative, yet decisive and results-oriented manner

Preferred qualifications, capabilities, and skills

• Technical BS/BA degree or equivalent experience
• Preferred - Experience in Banking

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.