Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Markets Technology, you will lead the end-to-end delivery of complex, cross-functional programs that support front-to-back Markets capabilities (including Post-Trade). You’ll own program planning, solution design, dependency and risk management, financial/resource tracking, and executive-level communication to ensure outcomes are delivered on time, with the right quality and operational resilience. With advanced stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in delivery.
Job responsibilities
- Own integrated program plans (scope, technical requirements, milestones, dependencies, resources) and drive execution through delivery.
- Proactively manage risks and issues (RAID), implement mitigation/contingency plans, and surface trade-offs with clear recommendations.
- Partner with Engineering, Product, Operations, and business stakeholders to define outcomes, success metrics, and delivery milestones.
- Track delivery health using data (throughput, predictability, quality, operational metrics) and drive continuous improvement.
- Champion effective delivery practices (Agile/Lean where appropriate) and foster a culture of learning, transparency, and accountability.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
- Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
Required qualifications, capabilities, and skills
- 5+ years or equivalent expertise in delivering complex technology programs in large, matrixed organizations.
- Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
- Demonstrated ability to influence senior stakeholders and align cross-functional teams on priorities, scope, and trade-offs.
- Technical fluency to partner with engineers and vendors (e.g., platform/services, integration, release management), and to manage vendor relationships and delivery dependencies.
- Comfortable operating hands-on in a fast-paced, high-stakes environment with changing priorities.
- Strong analytical/problem-solving skills; ability to break down ambiguous objectives into executable plans.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
Preferred qualifications, capabilities, and skills
- Experience delivering AI/agent-based workflows to production, including operational and risk considerations.
- Experience building and leading global, cross-region teams.
- Experience in Markets and/or Post-Trade domains.
- Familiarity with applications or infrastructure in a large-scale technology environment
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years delivering complex technology programs in large, matrixed organizations
- Bachelor's Degree in Computer Science, Cybersecurity, Data Science, or related discipline
- Demonstrated ability to influence senior stakeholders and align cross-functional teams
- Technical fluency to partner with engineers and vendors (platform/services, integration, release management)
- Comfortable operating hands-on in a fast-paced, high-stakes environment with changing priorities
- Strong analytical/problem-solving skills; ability to break down ambiguous objectives into executable plans
- Demonstrated experience using enterprise-authorized AI capabilities for program management with strong validation and data sensitivity awareness
- Ability to review and validate AI-assisted plans, escalate when uncertain, and follow data handling expectations
- Experience delivering AI/agent-based workflows to production, including operational and risk considerations
- Experience building and leading global, cross-region teams
- Experience in Markets and/or Post-Trade domains
- Familiarity with applications or infrastructure in a large-scale technology environment
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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