Technical Product Manager - Threat Protection

Posted 20 Days Ago
Be an Early Applicant
Hiring Remotely in United Kingdom
Remote
Entry level
Payments
We are a global technology company in the payments industry.
The Role
As a Technical Product Manager for Threat Protection, you will shape the product strategy, collaborate with engineers and stakeholders, manage the product development lifecycle, and ensure market-leading service quality and customer satisfaction.
Summary Generated by Built In

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Technical Product Manager - Threat Protection

About The Role:
Mastercard Threat Protection is a suite of Platform as a Service cyber security products providing:
- DDOS mitigation
- Web Application Firewall
- Bot protection
- API protection
Mastercard Threat Protection combines unique threat intelligence with cutting edge machine learning techniques to provide market-leading security solutions. You can read more about the product at https://baffinbay.com/our-solutions/
Our team operates high-capacity, high-availability infrastructure from data centers globally. The product provides mission-critical cyber security for businesses of all sizes, mitigating the largest and most complicated DDOS and application layer attacks. The solution offers multiple onboarding methods:
- Layer 4 TCP / UDP proxy providing packet inspection and DDOS mitigation for all ports and protocols.
- Layer 7 / HTTP(S) reverse proxy for full HTTP inspection, providing application layer rate limiting, Web Application Firewall, bot protection and other application layer protections.
- a BGP routed service, which allows traffic to be routed via either the Layer 4 or Layer 7 proxies.
We are seeking a Product Manager to join our dynamic team, helping shape the future evolution of Threat Protection and related products. You will work with colleagues around the world to help Mastercard position Threat Protection as a market-leading cybersecurity product.
There may be a requirement for occasional travel.
Experience:
- We are open minded about your background; we are more interested in someone with relevant technical understanding rather than product management experience. Nevertheless, you still need to think through problems from a customer perspective and having some experience in the DDOS/WAF/networking space would be helpful.
- You should have a strong understanding of how the internet works (including all layers of the OSI model) and comfortable talking about mainstream internet technologies and standards including DNS, HTTP, TLS, TCP / UDP, BGP. Bonus points if you’ve read and appreciated RFCs.
- A broad grasp of internet security solutions and general cyber security best practices. Demonstrable interest in security and internet technologies.
- Excellent written and verbal communicator, comfortable communicating with technical and non-technical stakeholders.
Responsibilities:
- Work with Product Management colleagues to evolve and execute the product strategy.
- Collaborate with relevant stakeholders to prioritise the roadmap and ensure tasks are accurately defined, tracked, and executed.
- Regularly collaborate with delivery teams (including engineering, UX, architecture and program management), helping drive an effective product development lifecycle.
- Writing, contributing to or overseeing a range of written materials such as Product Requirements Documents (PRDs), customer support articles, release notes, etc.
- Collaborate with Engineering / Platform Operations to ensure the platform operates to market-leading resiliency and quality standards. Customers depend on the service operating effectively 24/7/365.
- Oversees relevant product documentation, both internal and external facing. Collaborate with the support team and technical writers to produce and update customer support documentation.
- Meeting with existing and prospective customers to understand their requirements and challenges, contributing to the roadmap.
- Carry out market research and competitive analyses to help shape product strategy.
- Collaborate with engineering, customer support and customer success teams to deal appropriately with service incidents, customer escalations and feature requests.
- Enable the sales, solutions engineering and marketing teams by producing appropriate materials and trainings. Support the technical aspects of RFP responses when necessary.
#AI2


Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.







Top Skills

APIs
Bgp
Bot Protection
Ddos
Dns
HTTP
Machine Learning
Tcp
Tls
Udp
Web Application Firewall
The Company
HQ: Purchase, NY
0 Employees
Hybrid Workplace
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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