Lead Talent Acquisition - REFER Program

Company Description

Sutherland is seeking a dynamic and intuitive person to join us as a Lead Talent Acquisition for our Refer Program. We are a group of energetic and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description

Oversee the referral program locally, planning and implementing strategies to generate leads and achieving talent supply to the demand:​​​​

• Help plan the strategy for referral campaigns based on sourcing demand, providing feedback to management on areas of improvement 
• Ensure the approvals for bonuses for each campaign. 
• Responsible for the approval of the bonus payment with payroll 
• Ensure each referred person has completed the requirements, such as tenure or metrics to proceed with the payment to the sponsor. 
• Develop a strong understanding of the products and services offered by the company to align them to the referrals program. 
• Plan and implement events for the program 
• Attend all required training sessions with new hires to talk about referral program, conditions and benefits. 
• Plan and manage the communication strategies of the program and participate in community events and other marketing initiatives 
• Review and download the leads from each source, ensuring complete and accurate information, for example, name, phone number, email and sponsor. 
• Upload leads information in the corresponding file for the sourcing team to start the process. 
• Keep the sponsor with updated information about the process of each referred person. 

Qualifications

Required Skills: 

• 3+ experience in recruitment and/or marketing and communications
• Passion for learning new skills and growing with a team
• Able to efficiently manage time and keep track of multiple schedules, meetings, and initiatives. 

Education/Experience: 

• Bachelor’s in psychology, communication, marketing, modern languages, philology, or Business Management is preferred but not required. 
• +6 months of experience in BPO areas such as customer service, engagement, marketing, and communications, implementing and doing events, knowledge about vendors managements, reports generation etc. 

Additional Information

As your prospective employer, we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland. During the recruitment process, your Personal Data may be transferred outside of Jamaica and disclosed to third parties in the normal course of the recruitment and/or employment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherland’s business.