Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Position Purpose:
The Lead - Talent Acquisition is responsible for leading the daily recruitment efforts for a variety of positions to meet the increased business demand of the Company. The Lead works hand in hand with the Site Director, Director of Talent Acquisition, HR Manager, Operations and other Managers to insure that Everise recruitment related goals are met. The Lead is expected to implement various sourcing strategies to screen resumes, interview and manage candidates through the selection process. The Lead helps ensure that Everise is an employer of choice by developing partnerships in the community and raising awareness of the company and job opportunities
Job Requirements:
• Achieve recruitment goals by effectively managing a team of recruiters whose purpose is to develop a pool of qualified candidates to anticipate and fill open positions
• Ensure applicants are welcomed, assessed, interviewed and responded to in a timely, professional environment that makes them want to work for Everise
• Help create attract local programs that attract employees
• Oversee the center processes for recruitment
• Other duties and responsibilities assigned by management of the company
Qualifications:
• Three to Five years high volume recruitment experience preferably in a call center environment
• College degree preferred
• Enthusiastic and demonstrated leadership skills
• Proficiency in Microsoft Office applications, especially MS Word and Excel and Power Point
• Excellent oral and written communication skills
• Strong organizational and interpersonal skills
• Schedule flexibility
• Analytical and problem-solving skills
• Strong ability to multitask
• Ability to function in a fast paced environment
• Dependability regarding completion of assignments and attendance
• Excellent oral and written communication skills
• Strong organizational and interpersonal skills
• Analytical and problem-solving skills
• Strong ability to multitask
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
Everise Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Everise and has not been reviewed or approved by Everise.
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Fair & Transparent Compensation — Pay is often described as acceptable to good in aggregate, with compensation appearing more favorable in higher-level corporate or technical roles. Typical frontline pay bands are described as aligned with broader BPO norms, which can make offers feel straightforward to benchmark.
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Flexible Benefits — A broad, big-company benefits menu is presented, including multiple insurance lines, FSAs, and optional supplemental coverages. The availability of add-on options like legal services, pet insurance, and discounts supports a pick-and-choose approach for different needs.
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Wellbeing & Lifestyle Benefits — Services like an Employee Assistance Program and lifestyle-oriented add-ons (e.g., gym discounts, legal plan, pet insurance) are part of the rewards mix. Tuition reimbursement is also positioned as a supportive benefit that can extend value beyond cash compensation.
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What We Do
Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services. As the leading customer experience firm, companies rely on Everise to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages. At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Join us and become a champion of customer happiness
