Wells Fargo is seeking a Lead Systems Operations Engineer.
In this role, you will:
- Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams
- Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
- Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
- Make decisions on technical changes and enhancements
- Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
- Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals
Required Qualifications:
- 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Improve system reliability, availability, and performance
- Define and manage SLOs, SLAs, and KPIs
- Lead incident response and resolution for critical issues
- Conduct root cause analysis and implement fixes
- Enhance monitoring, alerting, and observability
- Automate manual operational tasks
- Support releases and change management
- Optimize system performance and scalability
- Implement resilience and capacity planning
- Engage stakeholders and communicate business impact
- Proactively review existing applications and infrastructure stacks to identify reliability gaps and systemic weaknesses
- Diagnose performance bottlenecks across batch, real-time, and upstream/downstream dependencies
- Drive data-backed discussions with application development, infrastructure, and business teams to prioritize fixes
- Influence and negotiate with stakeholders to implement platform improvements that reduce incident frequency
- Demonstrate measurable reduction in production incidents, MTTR, and operational escalations
- Improve system observability leading to faster detection and resolution of issues
- Transition manual recovery activities into automated or self-healing capabilities
- Establish a culture of reliability engineering and proactive risk management across teams
- 10+ years in SRE, Production Support, or Infrastructure Engineering
- Experience supporting high-availability systems
- Strong scripting skills (Python, Shell, etc.)
- Experience with monitoring tools (Splunk, AppDynamics, Dynatrace)
- Understanding of Linux/Unix and distributed systems
- Experience in incident management
- Experience with front office trading & associated overnight batch systems
- Knowledge of trading workflows and market operations
- Experience with CI/CD tools
- Familiarity with cloud platforms
- Focus on automation and reliability engineering
- Support critical systems during trading & overnight batch hours
- Participate in on-call rotations
- Collaborating with global teams
- Demonstrate ownership and accountability
- 10+ years in SRE, Production Support, or Infrastructure Engineering
- Experience supporting high-availability systems
- Strong scripting skills (Python, Shell, etc.)
- Experience with monitoring tools (Splunk, AppDynamics, Dynatrace)
- Understanding of Linux/Unix and distributed systems
- Experience in incident management
Job Expectations:
- This position offers a hybrid work schedule
- Flexibility to work in a 24/7 environment, including weekends, holidays and on call
- Effective communication skills to work across global teams and time zones
- Ability to operate independently with a strong ownership and accountability mindset.
- Ability to analyze, define and document requirements for data, workflow, logical processes, hardware and operating system environments, interfaces with other systems, internal and external checks, controls, and outputs using standard methodologies
- Ability to participate in defining corporate implementation and integration strategies of new technologies
Posting End Date:
25 Jun 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid
Skills Required
- 5+ years of Systems Engineering or Technology Architecture experience (or equivalent)
- Flexibility to work in a 24/7 environment, including weekends, holidays and on call
- Effective communication skills to work across global teams and time zones
- Ability to operate independently with strong ownership and accountability
- Ability to analyze, define and document requirements for data, workflows, hardware and OS environments
- Participate in defining corporate implementation and integration strategies of new technologies
- 10+ years in SRE, Production Support, or Infrastructure Engineering
- Experience supporting high-availability systems
- Strong scripting skills (Python, Shell, etc.)
- Experience with monitoring tools (Splunk, AppDynamics, Dynatrace)
- Understanding of Linux/Unix and distributed systems
- Experience in incident management and root cause analysis
- Experience with front office trading and overnight batch systems; knowledge of trading workflows
- Experience with CI/CD tools
- Familiarity with cloud platforms
- Participate in on-call rotations and support critical systems during trading and overnight batch hours
- Collaborating with global teams
- Focus on automation and reliability engineering to reduce incidents and MTTR
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.
Gallery
Wells Fargo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
