Lead Systems Operations Engineer

Posted 4 Hours Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Leads systems operations and infrastructure initiatives, provides technical consultation, and resolves complex production support issues. Responsibilities include application and platform support, incident triage, root cause analysis, deployment and change management, monitoring, vulnerability management, on-call support, and automation. The role troubleshoots Java middleware, WebLogic, Tomcat, Oracle, Red Hat Linux, and OpenShift environments while using DevOps tools, scripting, and SRE practices to improve reliability and operational processes.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Lead Systems Operations Engineer.
In this role, you will:
  • Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams
  • Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
  • Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
  • Make decisions on technical changes and enhancements
  • Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
  • Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals
Required Qualifications:
  • 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Deliver day-to-day Application/Platform support services for Digital Applications
  • Responsible for support functions and driving the execution of multiple Application/Platform support services including incident triage, root cause analysis, change evaluation-execution-validation, deployment management, BCP, and risk & vulnerability management, patching, monitoring.
  • Provides on-call production support of Mission Critical applications and resolve issues within RTO.
  • Ensure effective production systems monitoring, alarming and notification response/maintenance.
  • Leverage diagnostic tools to maintain, troubleshoot and restore service or data to systems
  • Bring in engineering, operational management in domains like Cloud
  • Engineer automated solutions around how application and infrastructure code changes gets built, packaged, assembled, deployed, monitored and alerted on in our production environments.
  • Work with SRE mindset. Building Automated solutions for daily redundant production support activities.
  • Ability to understand and escalate issues efficiently and appropriately. Identify system bottlenecks and opportunities for process improvements
  • Deep understanding of industry SDLCAgile methodologies to analyze existing standards in Dev ops and augment the standards.
  • Maintain and update support documentation (e.g. game plans, run books, procedures, and process).
  • Communicate, co-ordinate and collaborate with multiple support teams and stakeholders
  • Experience in application/Infrastructure Support experience using Java/J2EE stack, Weblogic/Tomcat
  • Strong Knowledge on Redhat Linux Operating System.
  • Hands on experience on Unix commands for troubleshooting
  • Hands on troubleshooting experience on Middleware issues
  • Hands on experience on Application servers like Weblogic, Tomcat and Database like Oracle.
  • Knowledge/Experience in deploying and managing containerized applications on Openshift.
  • Troubleshooting and resolving issues related to Openshift Deployments and Applications
  • Strong experience with monitoring systems such as Splunk, App Dynamics, etc.,
  • Proven experience with Software Configuration Managements and DEVOPS tools (GIT, Jenkins).
  • Knowledge/experience of Python/Shell scripting.
  • Knowledge/experience of Ansible.
  • Candidate should have working experience in serving as a liaison between technology infrastructure operations and business projects.
  • Excellent verbal and written communication skills.
  • Exceptional problem solving and analytical skills.
Posting End Date:
26 Aug 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Skills Required

  • 5+ years of Systems Engineering, Technology Architecture, or equivalent experience through work, training, military experience, or education
  • Application or infrastructure support experience using Java or J2EE stacks
  • Experience with WebLogic and Tomcat application servers
  • Strong knowledge of Red Hat Linux
  • Hands-on Unix troubleshooting experience
  • Hands-on middleware troubleshooting experience
  • Hands-on experience with Oracle databases
  • Experience deploying and managing containerized applications on OpenShift
  • Experience troubleshooting OpenShift deployments and applications
  • Strong experience with monitoring systems such as Splunk and AppDynamics
  • Experience with software configuration management and DevOps tools including Git and Jenkins
  • Knowledge or experience with Python or Shell scripting
  • Knowledge or experience with Ansible
  • Experience liaising between technology infrastructure operations and business projects
  • Excellent verbal and written communication skills
  • Exceptional problem-solving and analytical skills

Wells Fargo Compensation & Benefits Highlights

  • Retirement Support Retirement support is anchored by a dollar‑for‑dollar 401(k) match on employee contributions after one year of service, with an additional non‑matching company contribution for some lower‑paid employees. Access to an employee stock purchase plan further expands long‑term savings opportunities.
  • Parental & Family Support Family supports include up to 16 weeks of paid parental leave available from the first day of employment, plus paid critical‑caregiving leave and extensive backup care options. Fertility, adoption, and surrogacy programs are highlighted with meaningful coverage and reimbursements, including a combined lifetime maximum up to $35,000 for eligible expenses.
  • Healthcare Strength Health coverage is comprehensive from day one, spanning medical, dental, vision, mental health, prescriptions, and preventive care often fully covered in‑network. Employer cost‑sharing is emphasized alongside no‑cost counseling through the EAP within plan limits.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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Lead Systems Operations Engineer

Fintech • Financial Services
Hybrid
Bengaluru, Bengaluru Urban, Karnataka, IND
205000 Employees

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