Lead Systems Operations Engineer- Informatica

Posted 3 Days Ago
Be an Early Applicant
Charlotte, NC, USA
Hybrid
119K-187K Annually
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead technical and operational activities for the enterprise Informatica platform, providing L2/L3 support, driving migrations from PowerCenter to IDMC, ensuring availability, resiliency, monitoring, security compliance, root cause analysis, and coordinating with infrastructure, application teams, vendors, and cloud providers to support 24x7 operations.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Lead Systems Operations Engineer (Informatica Technical Lead) within the CCIBT Platform Core Services Team. This role is responsible for providing technical leadership, operational support, engineering oversight, and strategic direction for the enterprise Informatica platform ecosystem, including Informatica PowerCenter, Informatica Intelligent Data Management Cloud (IDMC), and associated data integration technologies supporting critical business services across the enterprise.
In this role, you will:
  • Lead complex initiatives related to Informatica platform availability, resiliency, capacity management, disaster recovery, and lifecycle management.
  • Provide advanced Level 2 and Level 3 support for Informatica production environments, ensuring timely resolution of incidents, service requests, and platform issues.
  • Lead migration efforts from Informatica PowerCenter to IDMC and support cloud transformation initiatives.
  • Drive Incident, Problem, Change, and Knowledge Management processes following ITIL best practices.
  • Perform root cause analysis for platform issues and implement corrective and preventive actions to improve platform stability and reliability.
  • Partner with application development teams to onboard, support, optimize, and modernize ETL workloads
  • Establish monitoring, observability, alerting, and health reporting capabilities for Informatica services and data pipelines.
  • Ensure compliance with enterprise security, vulnerability remediation, access management, and audit requirements.
  • Collaborate with infrastructure teams supporting Linux, Windows, database, cloud, and middleware technologies.
  • Manage vendor relationships and coordinate support activities with Informatica and cloud service providers.
Required Qualifications:
  • 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of experience in Platform Engineering, Data Integration, Middleware Engineering, or related technology disciplines.
  • 5+ years of hands-on experience administering and supporting Informatica PowerCenter in large-scale Linux enterprise environments, managing Informatica platform upgrades, vulnerability analysis, migrations, patching, performance tuning, and operational support.
  • 3+ years of experience supporting Informatica IDMC (Intelligent Data Management Cloud) platforms and cloud-based data integration services.
  • 5+ years of experience troubleshooting environments across the entire ecosystem (i.e. applications to infrastructure), identifying root cause, fixing, and documenting problems, and implementing preventive measures.
  • 3+ years of experience working with relational databases such as Oracle, SQL Server, DB2, or similar platforms.
Desired Qualifications:
  • Informatica Professional Certification (PowerCenter and/or IDMC).
  • Experience migrating workloads from PowerCenter to IDMC/CDI-PC.
  • Experience with CI/CD pipelines, DevOps automation, Infrastructure as Code (IaC), and deployment automation.
  • Experience with scripting and automation technologies including PowerShell, Python, Shell Scripting, or Ansible.
  • Experience with enterprise monitoring and observability platforms such as Splunk, AppDynamics, Grafana, or similar tools, including knowledge of Site Reliability Engineering (SRE) principles and operational best practices.
  • Experience supporting enterprise data platforms within highly regulated industries.
  • Knowledge of data governance, data lineage, metadata management, and information security controls.
  • Experience leading platform modernization, cloud transformation, and data integration strategy initiatives.
Job Expectations:
  • This position is not eligible for Visa sponsorship or transfer of visa
  • This position offers a hybrid work schedule
  • Relocation assistance is not available for this position
  • Ability to work weekends and holidays as assigned.
  • Ability to work on call assigned and support a 24x7 follow-the-sun operating model.
  • Ability to work additional hours as needed during major incidents, high-risk change windows, customer-impacting events, or periods of elevated operational volume.
  • Flexibility to operate in a fast-paced production-support environment that requires rapid triage, accurate communication, disciplined documentation, and timely escalation.
  • Ability to maintain readiness for emergency banner support, stakeholder notifications, incident bridge participation, and executive visibility updates when customer or business impact is probable or confirmed
Locations:
  • 1525 W WT Harris Blvd., Charlotte, NC
Pay range:
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
For above posted locations - 119,000.00 - 187,000.00 USD Annual
Benefits:
  • Information about Wells Fargo's US employee benefits
  • Information about Wells Fargo's International employee benefits
Posting End Date:
28 Aug 2026
* Job posting may come down early due to volume of applicants.
Posting End Date:
27 Aug 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid

Skills Required

  • 5+ years Systems Engineering or Technology Architecture experience
  • 5+ years Platform Engineering, Data Integration, or Middleware Engineering experience
  • 5+ years hands-on experience administering and supporting Informatica PowerCenter in large-scale Linux enterprise environments
  • 3+ years experience supporting Informatica IDMC (Intelligent Data Management Cloud)
  • 5+ years troubleshooting end-to-end environments (applications to infrastructure), root cause analysis and preventive measures
  • 3+ years working with relational databases such as Oracle, SQL Server, or DB2
  • Ability to work weekends, holidays, on-call, follow-the-sun 24x7 support, and extra hours during incidents/change windows
  • Informatica Professional Certification (PowerCenter and/or IDMC)
  • Experience migrating workloads from PowerCenter to IDMC/CDI-PC
  • Experience with CI/CD pipelines, DevOps automation, Infrastructure as Code, and deployment automation
  • Experience with scripting and automation (PowerShell, Python, Shell scripting) or Ansible
  • Experience with enterprise monitoring/observability platforms (Splunk, AppDynamics, Grafana) and SRE principles
  • Experience supporting enterprise data platforms within highly regulated industries
  • Knowledge of data governance, data lineage, metadata management, and information security controls
  • Experience leading platform modernization, cloud transformation, and data integration strategy initiatives

Wells Fargo Compensation & Benefits Highlights

  • Retirement Support Retirement support is anchored by a dollar‑for‑dollar 401(k) match on employee contributions after one year of service, with an additional non‑matching company contribution for some lower‑paid employees. Access to an employee stock purchase plan further expands long‑term savings opportunities.
  • Parental & Family Support Family supports include up to 16 weeks of paid parental leave available from the first day of employment, plus paid critical‑caregiving leave and extensive backup care options. Fertility, adoption, and surrogacy programs are highlighted with meaningful coverage and reimbursements, including a combined lifetime maximum up to $35,000 for eligible expenses.
  • Healthcare Strength Health coverage is comprehensive from day one, spanning medical, dental, vision, mental health, prescriptions, and preventive care often fully covered in‑network. Employer cost‑sharing is emphasized alongside no‑cost counseling through the EAP within plan limits.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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