Lead Systems Integration

Lead Systems Integration
The IHX organization manages a large and complex portfolio of initiatives spanning systems, customer experience, training, communications, and field enablement. These efforts require centralized strategy, structured analysis, and disciplined program management to ensure alignment, prioritization, and consistent delivery across the business.
Overall Purpose: To consult with clients on their business needs and goals, leading and executing complex system integration projects to ensure seamless interoperability and optimized performance across current and future software, hardware, and infrastructure.
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
• Client Consultation and Solution Development: Engage with clients to understand their business needs and goals, providing expertise on the use of company or third-party software and hardware products to develop and recommend integration solutions that align with their technical and business requirements.
• Project Management and Implementation: Lead and manage system integration projects from inception to completion, overseeing installation, configuration, deployment, and ensuring timelines and budgets are met.
• Technical Expertise and Continuous Improvement: Advise on the strengths of available hardware and software products, conduct thorough testing and validation of integrated systems, troubleshoot issues, and stay up-to-date with industry trends and emerging technologies.
• Collaboration and Coordination: Work closely with cross-functional teams, including developers, engineers, and senior internal and external personnel, to gain support for solutions and achieve implementation objectives.
• Sales, Documentation, and Training: Provide expertise in sales and proposal presentations, maintain detailed documentation of integration processes and project progress, and train clients and internal teams on the use and maintenance of integrated systems.
Job Contribution: An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership. Supervisor: No
Education/Experience: Bachelor’s degree (BS/BA) desired. 5+ years of related experience. Certification is required in some areas.

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

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AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.