Key Responsibilities:
• Design and Implementation: Architect, design, and implement storage solutions to meet Mercy requirements.
• Configuration and Maintenance: Configure and maintain storage environment.
• Performance Monitoring: Monitor storage performance and conduct regular tuning to ensure optimal operation.
• Data Protection / Backup and Recovery: Manage and ensure the success of Data Protection tools backup and recovery processes using enterprise tools (NetApp SnapCenter, SVM-DR, SnapMirror, SnapLock, and Commvault)
• Security / Compliance: Work with teams to ensure that the storage environment is secure and complies with Mercy standards.
• Support and Troubleshooting: Provide 24/7 support for storage-related issues, troubleshoot problems, and implement solutions.
• Collaboration: Work with teams to integrate storage solutions with various applications and databases.
• Upgrades and Patching: Perform regular upgrades and patching of NetApp systems to maintain security and performance.
• Documentation: Maintain detailed documentation of storage configurations, processes, and procedures.
• Automation: Experience with automation tools and scripting (Ansible, Terraform and/or Powershell).Position Details:Qualifications:Required Qualifications:
- Experience: Minimum of 5-8 years of experience in storage engineering, with a focus on NetApp technologies.
- Education: Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent work experience.
Technical Skills:
- NetApp Expertise: In-depth knowledge of NetApp storage systems, including ONTAP
- Protocols: Proficiency in managing protocols such as NFS, iSCSI, and Fiber Channel.
- RAID and Storage Management: Experience with setting up and managing RAID groups, aggregates, volumes, quotas, and qtrees.
- Monitoring Tools: Familiarity with NetApp monitoring and performance tuning tools like Data Infrastructure Insights & Active IQ Unified Manager.
- Operating Systems: Experience with Windows, Unix, Linux, and VMware environments.
- Cloud Integration: Knowledge of integrating NetApp storage with cloud storage solutions, including Azure NetApp Files & Cloud Volumes ONTAP
- Hyperscale Experience: Experience in storage migrations to Azure or other hyperscalers.
- Internal cloud: Experience building PaaS or internal clouds
Soft Skills
- Problem-Solving: Strong analytical and problem-solving skills.
- Communication: Excellent verbal and written communication skills.
- Team Collaboration: Ability to work effectively in a team-oriented environment.
- Attention to Detail: High level of attention to detail and accuracy.
Additional Skills (Preferred):
- Healthcare Experience: Previous experience in a large enterprise healthcare environment is a plus.
- Certifications: Relevant certifications such as NetApp Certified Data Administrator (NCDA) or NetApp Certified Implementation Engineer (NCIE) are preferred.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Skills Required
- 5-8 years of experience in storage engineering, focused on NetApp technologies
- Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience
- In-depth knowledge of NetApp storage systems, including ONTAP
- Proficiency managing NFS, iSCSI, and Fibre Channel protocols
- Experience managing RAID groups, aggregates, volumes, quotas, and qtrees
- Familiarity with Data Infrastructure Insights and Active IQ Unified Manager
- Experience with Windows, Unix, Linux, and VMware environments
- Knowledge integrating NetApp storage with Azure NetApp Files and Cloud Volumes ONTAP
- Experience migrating storage to Azure or other hyperscalers
- Experience building PaaS or internal clouds
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Ability to work effectively in a team-oriented environment
- High level of attention to detail and accuracy
- Previous experience in a large enterprise healthcare environment
- NetApp Certified Data Administrator or NetApp Certified Implementation Engineer certification
Mercy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mercy and has not been reviewed or approved by Mercy.
-
Healthcare Strength — Day‑one medical, dental, vision, and pharmacy coverage is available for many benefit‑eligible roles, alongside options like disability, FSAs, EAP, wellness, and other add‑ons. Coverage breadth and immediate eligibility are highlighted across role postings and benefits guides.
-
Retirement Support — Automatic enrollment in the MyRetirement 401(k) includes a per‑paycheck employer match and an additional annual service contribution for eligible co‑workers. This layered design provides ongoing support for long‑term savings.
-
Leave & Time Off Breadth — A combined PTO bank (holidays, vacation, short‑term illness) plus an Extended Sick Bank and Paid Parental Leave are standard components. Accruals start quickly and can increase with tenure, with some locations also offering Volunteer Time Off.
Mercy Insights
What We Do
Mercy, named one of the top five large U.S. health systems for four consecutive years by IBM Watson Health, serves millions annually. Mercy is one of the nation’s most highly integrated, multi-state health care systems, including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient and urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, 2,400 Mercy Clinic physicians and more than 40,000 co-workers serving patients and families across Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. Mercy’s Virtual Care Center is the world’s first such facility dedicated to care outside its own walls, monitoring patients 24/7/365 across the country, using high-speed data and video connections and medically intervening when and where patients need it with a comprehensive team approach. Mercy was among the first health care organizations in the U.S. to have an integrated electronic health record (EHR) connecting all points of care. Mercy Technology Services’ broad use of its EHR has been recognized at one of the highest possible levels by Epic.
