Are you ready to take your career to the next level? HME Specialists, LLC, a leading Medical Supply company in Albuquerque, is looking for a Full Time Lead Supply Inbound Specialist to join our dedicated team. As a Lead Supply Inbound Specialist, you will play a critical role in ensuring the efficient flow of medical supplies to our valued customers.

What makes this position so exciting? Imagine being at the forefront of problem-solving and providing empathetic support to our customers. You will have the opportunity to showcase your superior customer-centricity skills while working in a fast-paced and energetic environment.

Your dedication and attention to detail will contribute to our forward-thinking approach and help us maintain our professional reputation in the industry. In addition to the exciting challenges this role presents, we offer a competitive wage for this position. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Your hard work and commitment will be rewarded with a fair and competitive salary.

If you are ready to make a difference in the lives of our customers and take on this exciting opportunity, apply today!

HME Specialists, LLC: Who We Are

We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.

Your day as a Lead Supply Inbound Specialist

Join our team at HME Specialists, LLC as a Full Time Lead Supply Inbound Specialist and take on a crucial role in providing support and direction to our dedicated team of inbound call representatives. Your expertise and knowledge will be vital in assisting with escalated situations, ensuring that our customers receive the highest level of service and support. By working closely with your supervisor, you will play a pivotal role in managing the work flow and ensuring efficiency within the team. Your problem-solving skills and ability to empathize with our customers will make a significant impact in maintaining our customer-centricity and professional standards. This is an exceptional opportunity to showcase your leadership skills and contribute to our forward-thinking and customer-focused company culture.

Does this sound like you?

To excel in the role of a Full Time Lead Supply Inbound Specialist at HME Specialists, LLC, strong communication and interpersonal skills are essential. You will need to effectively provide support and direction to our team of inbound call representatives, ensuring that they have the necessary guidance to resolve customer inquiries and concerns effectively. The ability to remain calm and composed in escalated situations is crucial, as you will be assisting with resolving more complex issues. Proficiency in utilizing various software and tools to manage and track work flow is necessary for success in this role.

You will be working closely with your supervisor to optimize work processes and ensure efficient delivery of services. Attention to detail and strong organizational skills are also important, as you will be responsible for maintaining accurate records and managing multiple tasks simultaneously. Additionally, a customer-centric mindset and problem-solving abilities will be essential in providing the empathetic support our customers need.

Will you join our team?

So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!