Lead Supplier Accounts Specialist

SUMMARY

Under the supervision of BH Finance and Supply Chain Leadership -Lead Supplier Accounts Specialist is responsible for leading the accurate and timely processing of supplier invoices and payment requests in support of clinical and non-clinical operations, continually driving to improved quality and greater efficiency. Performance must provide a high-level of customer service and operational support to the caregivers and departments Supply Chain supports across BH facilities.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES

• Plays a critical role in directing Supplier Accounts work, managing high-value supplier accounts, ensuring the accurate and timely processing of complex transactions, and executing pay transactions aligned with payment terms and service levels.

• Partners closely and collaboratively across supply chain functions and with BH stakeholders to maintain effective supplier relationships and support uninterrupted patient care.

• Reviews, processes, and audits supplier invoices and other internal and external payment requests with high diligence and accuracy.

• Proactively anticipates issues, exceptions, and discrepancies and resolves them promptly.

• Supports monthly, quarterly, and year-end closing activities including accruals, reconciliations, and financial reporting for Supplier Accounts

• Contributes to standard operating procedures and internal controls

• Effectively communicates with suppliers to verify billing accuracy and respond to payment inquiries.

• Collaborates with requestors to verify the receipt and usage of orders, as necessary.

• Oversees the monitoring of statements and outstanding balances for aging payment requests.

• Oversees the maintenance of applicable records and files per standard processes and policy.

• Supports internal and external audits, if requested.

• Manages improvement projects for leadership, including cross-functional initiatives

• Serves as an active resource for peers and others for training, questions, mentorship, and problem solving

• Refers specific complex problems to leadership when clarification or guidance is required, presenting workable solutions

EXPERIENCE

• Associate degree or equivalent combination of education, training, and experience

• Minimum two years Supplier Accounts or related experience

• Familiarity with healthcare procurement systems and supplier requirements

• Experience with ERP systems (e.g., Oracle, Workday, PeopleSoft, or Epic) required

SKILLS/KNOWLEDGE

• Proficiency in Microsoft Excel (pivot tables, VLOOKUP) and financial reporting tools

• Expert knowledge of supplier invoice processing, PO matching, and payment reconciliations

• Communication skills (verbal, written, visual)

• Highly organized, deadline-driven, and capable of managing competing priorities

• Adaptability, critical thinking, and problem-solving skills in a fast-paced environment

• Strong interpersonal and communication skills; able to work cross-functionally and influence without authority and effectively represent BH and Supply Chain in interactions with all levels of personnel within and outside the organization.

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Work Type:

Work Shift:

Daily Hours: 

Driving Required: