JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES
IF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITE
Job Duties
Assists the Shift Managers with the day-to-day operation of table games/poker to include training, counseling and supervision of team members. Supervises and secures all games in assigned gaming area. Ensures the security of the table games and related equipment and keep clear lines of communication between table games personnel and the Surveillance Department. Ensures the accuracy and integrity of the player rating system. Keeps Scheduling Department abreast on a daily basis of any changes, check pit time starts on a weekly basis. Enforces PGCB gaming rules and regulations, internal controls, and department/company policies. Keeps abreast of “special events”, entertainment, employee activities, restaurant schedule, etc. Keeps other departments informed of developments affecting their function. Monitors business demands and makes necessary adjustments. Services guests, handles customer related issues with composure and professionalism. Services employees, handles employee related issues with composure and professionalism. Schedules Floor Supervisor assignments. Performs other related duties as assigned. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service. Has the ability to extend complementary services in accordance with the approved comp matrix.
Minimum Qualifications
Two years combined supervisory experience in three of the six primary games (Blackjack, Pai Gow Poker, Craps, Baccarat, Roulette or Poker) plus one year of experience dealing three of the six primary games or previous Pit Manager experience in a high volume, complex casino environment. Additionally, a Craps Lead Floor Supervisor must have one year Craps dealing experience. Must be able to work various shifts and flexible hours.
Work Shift:
RegularKnock, knock. Hear that sound? That's opportunity!
Skills Required
- Two years combined supervisory experience in three of the six primary games (Blackjack, Pai Gow Poker, Craps, Baccarat, Roulette, Poker)
- One year dealing experience in three of the six primary games or previous Pit Manager experience in a high-volume, complex casino environment
- For Craps Lead Floor Supervisor: one year Craps dealing experience
- Ability to work various shifts and flexible hours
- Excellent interpersonal skills and ability to foster a supportive team environment
- Knowledge of PGCB gaming rules and regulations, internal controls, and company policies
- Ability to supervise and secure table games, maintain communication with Surveillance, and ensure accuracy of player rating system
What We Do
Mohegan is the owner, developer and manager of premier entertainment resorts in the United States, Canada, and Northern Asia. Mohegan’s U.S. operations include resorts in Connecticut, Washington, Pennsylvania, New Jersey, and Nevada; Canadian operations are based in Niagara Falls; and Mohegan Inspire is located in Incheon, South Korea. The brand’s iGaming division, Mohegan Digital, provides cutting-edge online gaming solutions to Mohegan’s loyal fan base and meets the digital needs of customers on a global scale. Mohegan is owner and operator of Connecticut Sun, a professional basketball team in the WNBA. For more information on Mohegan and its properties, please visit www.mohegangaming.com.
