Lead Strategic Planning Manager - Capacity & Workforce

This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered.

Overall Purpose: Manage sales capacity strategy and workforce planning, including seller capacity models, coverage planning, role architecture, and workforce investment recommendations; align sales resources with market opportunities and business growth objectives to improve customer coverage, seller productivity, and organizational efficiency.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

• Strategic Capacity and Workforce Planning: Develop short- and long-term workforce plans, capacity requirements, coverage ratios, and staffing strategies aligned with revenue growth, productivity, customer coverage, and cost-efficiency objectives.
• Workforce Forecasting and Scenario Modeling: Build forecasting models incorporating revenue targets, productivity assumptions, attrition, hiring plans, and market opportunities; conduct scenario and sensitivity analyses to guide resource allocation and investment decisions.
• Role Architecture and Coverage Design: Define seller personas, role responsibilities, engagement models, productivity assumptions, and workload standards; design coverage and territory structures that align resources with customer potential and market opportunity.
• Performance Analysis and Executive Insights: Analyze attainment, productivity, utilization, customer coverage, and workforce investment returns; translate findings into executive recommendations that improve staffing, seller effectiveness, and sales performance.
• Cross-Functional Leadership and Governance: Partner with Sales Leadership, Finance, HR, Transformation, and Sales Operations to align workforce assumptions, establish capacity-planning governance, support organizational change, and influence strategic workforce decisions.
  

Job Contribution: An experienced professional recognized as an expert in sales capacity strategy and workforce planning, creatively resolving complex business and resource-allocation issues through advanced analytics and strategic judgment. Leads significant planning initiatives with substantial autonomy, develops long-term workforce and coverage strategies, and influences executive decisions regarding staffing, investment, role design, and organizational effectiveness. Collaborates extensively with senior leadership and provides guidance to less experienced professionals.

Supervisor: No

Education/Experience: Bachelor’s degree (BS/BA) in Business, Finance, Economics, Statistics, Operations Research, Analytics, or a related field desired; MBA or advanced degree preferred. 8+ years of related experience in workforce planning, sales strategy, sales operations, finance, management consulting, or business planning. Experience developing capacity models, coverage plans, resource-allocation frameworks, and analytics-driven executive recommendations preferred.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

Time Type:

Location:

Salary Range:

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.