FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
"As a Software Engineering Team Technical Lead, on the Customer Communication Services team you will Lead and mentor a team of software developers, providing technical guidance and drive architectural decisions and technical strategy for our cloud-native SaaS platform. FICO’s Customer Communication Services is a solution executing high-volume digital outbound communication strategies. We help prevent fraudulent banking transactions by contacting consumers at scale for many global banks. We help companies to contact people at the right time, on the right channel and in the correct manner.” - VP, Software Development
What You'll Contribute
Lead and mentor a team of software developers, providing technical guidance, code reviews, and career development support.
Drive architectural decisions and technical strategy for our cloud-native SaaS platform.
Responsible for overseeing coding, design, and maintenance of a cloud-native SaaS (Software as a Service) platform while maintaining hands-on contributions to critical features.
Collaborate with product management and stakeholders to translate business requirements into technical solutions and delivery roadmaps.
Build a modern and secure Service Architecture running in a containerized environment together with AWS (Amazon Web Services) technologies such as Lambda, Docker/ECS, EC2, and Cloud Formation together with Spring Framework and Spring Boot.
Establish and enforce coding standards, best practices, and development processes across the team.
Champion high-quality implementations through unit tests and automated behaviour-driven tests, fostering a quality-first culture.
Lead sprint planning, stand-ups, and retrospectives in an Agile software development environment.
Facilitate cross-functional collaboration and remove blockers to ensure timely delivery of new features and updates.
What We're Seeking
10+ years strong hands-on experience coding with Java/Spring Boot and building cloud native software platforms.
4+ years of proven experience leading and mentoring software development teams.
Strong track record of making architectural decisions and driving technical initiatives from conception to delivery.
In-depth experience in building software stacks using AWS technologies (or other cloud providers).
UI Development experience with Angular, Typescript, HTML.
Excellent communication skills with experience presenting technical concepts to both technical and non-technical stakeholders.
Experience writing product specifications, documenting product features, and presenting them to an audience.
Experience with Databases (Relational or NoSQL).
Experience in authoring tests using unit test (e.g. JUnit, Vitest) and frontend UI testing frameworks (e.g. Cypress).
Experience with Agile methodologies and leading agile ceremonies.
Our Offer to You
An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
The targeted base pay range for this role is: $119,000 to $187,000 with this range reflecting differences in candidate knowledge, skills and experience.
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Why Make a Move to FICO?
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.
FICO makes a real difference in the way businesses operate worldwide:
• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.
Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!
Learn more about how you can fulfil your potential at www.fico.com/Careers
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.
Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy
Top Skills
What We Do
Headquartered in Silicon Valley USA, FICO® (NYSE:FICO) is a leading analytics software company, helping businesses in over 80 countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries.
