We have a Lead Site Reliability Engineer (SRE) opportunity within our Google Cloud Site Reliability Engineering team.
As a Lead Site Reliability Engineer at JPMorgan Chase within the Infrastructure Platform - Cloud Foundational Services SRE organization, you will join our Google Cloud Site Reliability Engineering team operating within a global follow-the-sun support model.
Job Responsibilities:
- Lead and Implement SRE frameworks to support global google cloud environments and ensure the highest level of SLOs through operational excellence
- Mastery of application, data, infrastructure, and Agentic AI disciplines
- Keen understanding of financial control and budget management using expertise in working in partnership with colleagues throughout the firm, and in leading collaborative teams to achieve common goals
- Uses enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
- Provide support to develop & improve the quality of technical engineering documentation
- Provide technical supervision, oversight and problem resolution for engineering activities
- Champion a DevOps model so that services are automated and elastic across all platforms
Required qualifications, capabilities, and skills:
- Google & Azure cloud expertise in a mission critical production environment
- Strong understanding about container technologies such as Docker, Kubernetes, GKE and HELM
- Experience in programming in one of the following languages: Python, shell scripting or GO along with good understanding of REST APIs
- Hands-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Google Observability, Azure Monitor, Data Dog, Prometheus, Splunk, Elasticsearch and Grafana.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve SRE workflows (e.g., incident investigation support and knowledge capture) with strong validation habits and awareness of data sensitivity.
- Ability to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectations.
- Strong understanding about the Google Cloud governance and compliance and cost management
- Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Infrastructure as Code, Terraform and Jenkins.
- Google Cloud certification or equivalent technical experience in the Public Cloud.
- Good understanding of Agentic AI SDKs and GitHub Copilot Skills.
Preferred qualifications, capabilities, and skills:
- Good understanding of operating systems such as Windows, Linux (Redhat / Ubuntu)
- Good understanding of LLM and other AI/ML frameworks which can be used in AIOPS
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Skills Required
- Google Cloud expertise in production environments
- Azure cloud expertise in production environments
- Container technologies: Docker, Kubernetes, GKE, Helm
- Programming in Python, shell scripting, or Go
- Understanding of REST APIs
- Hands-on deployment, monitoring and operations with Google Observability, Azure Monitor, Datadog, Prometheus, Splunk, Elasticsearch, Grafana
- Experience using enterprise-authorized AI capabilities to support SRE workflows and incident investigation
- Ability to evaluate AI-assisted operational recommendations, define guardrails, and manage risk/data sensitivity
- Strong understanding of Google Cloud governance, compliance, and cost management
- Working knowledge of Agile, CI/CD, Git, Infrastructure as Code, Terraform, and Jenkins
- Google Cloud certification or equivalent public cloud technical experience
- Understanding of Agentic AI SDKs and GitHub Copilot skills
- Understanding of operating systems such as Windows and Linux (Redhat/Ubuntu)
- Understanding of LLMs and AI/ML frameworks for AIOps
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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