We have a Lead Site Reliability Engineer (SRE) opportunity within our Google Cloud Site Reliability Engineering team.
As a Lead Site Reliability Engineer at JPMorgan Chase within the Infrastructure Platform - Cloud Foundational Services SRE organization, you will join our Google Cloud Site Reliability Engineering team operating within a global follow-the-sun support model.
Job Responsibilities:
Lead and Implement SRE frameworks to support global google cloud environments and ensure the highest level of SLOs through operational excellence
Mastery of application, data, infrastructure, and Agentic AI disciplines
Keen understanding of financial control and budget management using expertise in working in partnership with colleagues throughout the firm, and in leading collaborative teams to achieve common goals
Uses enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
Provide support to develop & improve the quality of technical engineering documentation
Provide technical supervision, oversight and problem resolution for engineering activities
Champion a DevOps model so that services are automated and elastic across all platforms
Required qualifications, capabilities, and skills:
Google & Azure cloud expertise in a mission critical production environment
Strong understanding about container technologies such as Docker, Kubernetes, GKE and HELM
Experience in programming in one of the following languages: Python, shell scripting or GO along with good understanding of REST APIs
Hands-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Google Observability, Azure Monitor, Data Dog, Prometheus, Splunk, Elasticsearch and Grafana.
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve SRE workflows (e.g., incident investigation support and knowledge capture) with strong validation habits and awareness of data sensitivity.
Ability to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectations.
Strong understanding about the Google Cloud governance and compliance and cost management
Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Infrastructure as Code, Terraform and Jenkins.
Google Cloud certification or equivalent technical experience in the Public Cloud.
Good understanding of Agentic AI SDKs and GitHub Copilot Skills.
Preferred qualifications, capabilities, and skills:
Good understanding of operating systems such as Windows, Linux (Redhat / Ubuntu)
Good understanding of LLM and other AI/ML frameworks which can be used in AIOPS
Skills Required
- Google Cloud and Microsoft Azure expertise in mission-critical production environments
- Strong knowledge of Docker, Kubernetes, GKE, and Helm
- Programming experience in Python, shell scripting, or Go
- Understanding of REST APIs
- Hands-on experience with cloud deployment, monitoring, and operations tools
- Experience with Google Observability, Azure Monitor, Datadog, Prometheus, Splunk, Elasticsearch, and Grafana
- Experience using enterprise-authorized AI capabilities for SRE workflows
- Ability to evaluate AI-assisted operational recommendations and define usage guardrails
- Knowledge of Google Cloud governance, compliance, and cost management
- Working knowledge of Agile, CI/CD, Git, Infrastructure as Code, Terraform, and Jenkins
- Google Cloud certification or equivalent public cloud technical experience
- Understanding of Agentic AI SDKs and GitHub Copilot Skills
- Understanding of Windows and Linux operating systems, including Red Hat and Ubuntu
- Understanding of LLM and AI/ML frameworks for AIOps
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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