Lead Specialist Marketing Loyalty Ops

About us:

As a Fortune 50 company with more than 400,000 team members
worldwide, Target is an iconic brand and one of America's leading
retailers. At Target, we have a timeless purpose and a proven strategy and
that hasn’t happened by accident. Some of the best minds from diverse
backgrounds come together at Target to redefine retail in an inclusive
learning environment that values people and delivers world-class outcomes.
That winning formula is especially apparent in Bengaluru, where Target in
India operates as a fully integrated part of Target’s global team and has
more than 4,000 team members supporting the company’s global strategy
and operations.
Joining Target means promoting a culture of mutual care and respect and
striving to make the most meaningful and positive impact. Becoming a
Target team member means joining a community that values diverse
backgrounds. We believe your unique perspective is important, and you'll
build relationships by being authentic and respectful. At Target, inclusion is
part of the core value. We aim to create equitable experiences for all,
regardless of their dimensions of difference. As an equal opportunity
employer, Target provides diverse opportunities for everyone to grow and
win
As a Lead Specialist Marketing Loyalty Ops, you will be responsible to
enhancing Target’s Vendor Engagement and thereby increasing their
investments on the Loyalty Program.
In this role, you will be collaborating across a variety of enterprise teams as
loyalty intersect and play a role, inclusive of the broader loyalty ecosystem.
This role will be a key enabler to help Brands understand impact of
promotions to make informed decisions for promo strategies.
    
Key Responsibilities:

• Provide all Target Vendor Brands with detailed performance reports

• for all the campaigns they run with Target. Within defined SLAs. 

• Provide Vendors Consult on any performance or Billing related queries.

• Partner with Tech, Brand, Finance and Strategy teams to optimise andset high-level timing and action.

• Hold other teams accountable to deadlines and alert apt stakeholders if any Operational issues arise in reporting/ data.

• Identify workload peaks and work with Vendor Promotion and

• Planning teams to mitigate potential delays; ensure process stays on time during peak seasons.

• Escalate problems that repeatedly drive off process workflow & resolve it by automations or process improvements.

• Assist Promo Operations Team with creation of offers during peak seasons.

• Minimum requirements: 

• Minimum 2-3 years of campaign management or Promo management experience.

• Mid to Advance Excel Skills – Ability to create

• Macros – Basic Ones

• Create Pivots to gather insights

• Comprehend Data

• One who understands basic concepts of digital marketing Targeting Segmentation

• Measures of success – ROI, Discount, Conversions & More

• Graduation required (MBA not necessary)

• Strong interpersonal skills and ability to maximize relationships 

• Proficient in English – As you will reply directly to US brands on daily basis.

• Ability to read and comprehend Vendor ask and consult over email. 

• A master collaborator who does not hesitate to talk to other teams to

• get work done. And inspire trust and confidence with a range of partners. 

• Self-Starter, ability to work independently, strong initiative 

• Strong organizational skills to create repository of reports.