Lead Solutions Engineer, Japan

Posted 6 Hours Ago
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Tokyo
Hybrid
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Dynatrace delivers answers and intelligent automation from data.
The Role
The Lead Solutions Engineer will drive sales of Dynatrace's AIOps and observability solutions by collaborating with clients to understand their IT business strategies. Responsibilities include providing technical expertise, demonstrating solutions, advising customers on the integration of technology into their operations, and acting as a trusted advisor to C-suite executives.
Summary Generated by Built In

Company Description
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
Job Description
This role will be based in Tokyo, Japan.
Are you a world class Solutions Engineer? Do you love to blend strong interpersonal skills and customer's challenge-solving abilities with a passion for cutting-edge technology? Are you passionate and enthusiastic about making customers successful and never hesitate to challenge the status quo.? No problem, Dynatrace has a history of making technical pioneers like you into high-powered SE's.
Imagine being able to do the best work you've ever done as a Solutions Engineer for a high growth, well run and financially stable technology company that is continually identified as one of the best and most innovative technology companies.
We are looking for a Tokyo-based Lead Solutions Engineer with a strong background in applications and infrastructure stacks who can collaborate with customers to sell observability and AIOps solutions, driving significant revenue growth. You will deeply understand the customer's IT business strategy, IT applications/operations, and organization, while also formulating sales strategies and proposing how Dynatrace solutions can be beneficial. And, you will lead or assist in demonstrating how Dynatrace solutions can be utilized through Proof of Concept (PoC).
Additionally, you will share your knowledge, experience to our team to create strong SE team and customers to lead their DX and IT modanization.
Responsibility• Together with the Sales team you will be selling the fastest growing Observability/AIOps platform using state-of-the-art sales and marketing techniques.• You will be responsible for driving and growing Dynatrace business by owning and executing the Technical Sales cycle.• You will provide technical expertise through solution presentations, product demonstrations, proposal and supporting technical evaluations (POVs). You will help qualify and close business opportunities with customers and partners• You will advise and lead customers on how matters related to observability, AIOps, digital experience, business analytics, and log analysis can benefit their IT strategy and operations, as well as how they fit into their overall IT environment/operation process/business etc.• You will connect Dynatrace technology to business value and assist or lead the sales and customers in building their business cases.• You will closely work together with the Center of Excellence team, Technical Support team and the Customer Success Team.• You will present Dynatrace's vision and solutions to our customers C-suite executives and work closely with them to become trusted advisor.
Qualifications
• 8-10 years as a Solutions Engineer (preferred), Implementation Consultant, Solution Architect or Software Developer with experience leading projects and/or working with customers• Part of the project management team and have experience in system integration and IT operations at an Systems Integrator company (Preferrred) • Proposal or presentaion/work closly with a customer CxO, management level as a trusted adviser.• organize projects and coaching, mentering and leading members experience.• Strong technical background, accountability and sales/customer orientation• Experience with Observability, Cloud Infrastructure, Cloud Native Architecture and Kubernetes etc.• Hands-on experience working with programming languages including Java, .NET, PHP, Node.js, Golang, Python etc.• Open to travel to customer sites.
Ability to converse, read and write business Japanese is a must for this role.
Additional Information

  • Dynatrace is a market share leader & a 13x magic quadrant leader
  • Invest heavily in the product side of things - huge global investment in R&D
  • Dynatrace is trusted by over half of Fortune's Top 10
  • Dynatrace provides a culture of excellence with competitive compensation packages that recognize and reward greatness.
  • Dynatrace gives you the chance to work with the largest of the Cloud players like AWS, Azure, VMware, and Google Cloud allowing our customers to have the best 3rd Generation Monitoring in the world. Not to mention we're fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology

What the Team is Saying

Michael Polter
Jamie Mallett
Trevor Ealy
Hannah Fleming
Kristen Armata
Steve Pace
John Rocker
The Company
HQ: Waltham , MA
4,700 Employees
Hybrid Workplace
Year Founded: 2005

What We Do

Dynatrace exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That’s why the world’s largest organizations trust the Dynatrace® platform to accelerate digital transformation.

Why Work With Us

Interested in Marketing or Sales? Majority of this office is dedicated to these primary functions. Our open floor plan is built for collaboration amongst teams and you can feel the excitement as we take over the digital world. Mingle with the executive team over a beer, say “hey” to the CEO on your way to the kitchen, or join our Office Olympics!

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Dynatrace Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: 2 days a week
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