Lead Solutions Architect

FEQ426R78

As a Trusted Technology Leader for our customers in the Retail and Consumer Goods industry vertical, you provide technology guidance and orchestrate the interaction between customer and Databricks resources to drive new opportunities, demand generation, digital transformation, and the mapping of industry/business scenarios to Databricks solutions. You ensure that Databricks is perceived as a technology leader and that our solutions (end-to-end) provide added value compared to the competition by being a trusted advisor to key decision-makers at the CxO level within the Retail and Consumer Goods industry.

At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Lakehouse Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! 

Reporting to the Senior Manager, Field Engineering.

The impact you will have: 

• You will influence stakeholders at all levels through complex engagements with the wider cloud ecosystem and third party applications, ensuring they are excited by the Databricks vision and solution strategy.
• Paired with the Account executive,  leveraging our large, multi-functional team, lead internal teams to provide analyses and architect solutions for the customer. Hold accountability as a strategic link between Databricks and the customer for identifying a pathway for strategic efforts and resources necessary for building a technology strategy. 
• Technology Sales Leadership – Lead technology thought leadership and technology sales activities to drive the customer’s digital transformation vision and roadmap with Databricks. ​ Orchestrate the extended team, leading customer joint envisioning sessions, to bring the best of Databricks technology to help the customer achieve their digital goals. 
• Cultivate relationships - and solutions - with the partner ecosystem, including SIs, ISVs, and Data Collaboration partners.
• Collaborate with marketing to develop Retail and Consumer Goods oriented content, collateral, and demand-generation plans.
• Digital Transformation Strategy – Own the relationship with C-level technology/innovation executives at the customer and build relationships with business leaders to achieve their business and technology outcomes. Understand the customer’s business goals, solution areas, and partner solutions to build a technology roadmap, enabling the customer’s innovation agenda through the utilization of our technologies. 

What we look for:

• Minimum 10 years of experience working as an executive in the Retail or Consumer Goods vertical (working directly in the industry and/or a deep experience working as a vendor to the industry)
• Intimate knowledge of the technology landscape in the Retail and/or Consumer Goods industry
• Comfortable  across the entire value chain, including for:
• Retail:
• Omnichannel retailing, eCommerce, Personalization, Replenishment, Customer360, Loyalty programs, Supply Chain Optimization, Customer Service, Marketing Campaigns, Order Management.
• Consumer Goods:
• Digital Product Development, Customer Data Platforms, Smart Packaging and IoT Devices, Predictive Analytics for Demand Forecasting, Sustainability and Environmental Pressures, Operational Efficiency and Cost Management.
• Experience driving change at a large Retail and/or Consumer Goods company, with a strong understanding of how large firms make decisions, and an ability to influence that decision-making process.
• Prior experience in acting as the Technology Leader for the customer and  "go-to" person in established, long-term relationships with technical and/or business decision-makers at the Chief X Officer (CxO) level at the customer. 
• Know how to provide technical solutions for specialized customer needs and navigate a competitive landscape.
• Strong knowledge of key regulations in the Retail and Consumer Goods industry, with a particular focus on sustainability including Greenwashing and Transparency, Supply Chain Emissions, and sustainable products.
• Ability to innovate technical solutions to achieve customers’ business transformation and achieve account growth targets, by leveraging technology and industry knowledge to deliver digital solutions to accelerate the customer's digital vision.
• Proactively builds and maintains a strong knowledge of the Retail and Consumer Goods industry, its associated business strategy, and key industry partners and solutions. Coordinates with internal and external industry experts to gather industry knowledge to improve customer outcomes.