Lead Software QA, Makro Head Office

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Hiring Remotely in Bangkok, Phra Nakhon, Bangkok
Remote
Marketing Tech • Retail • Software
The Role
Description

Responsibilities

  • Drive QA strategy, test planning, and execution for complex software solutions across multiple platforms.
  • Lead the design, development, and maintenance of automated test scripts using Robot Framework, and other relevant tools.
  • Write and review scalable test automation code in Python, JavaScript, and TypeScript.
  • Coordinate with cross-functional teams (developers, product owners, business analysts) to define test scope, clarify requirements, and ensure quality objectives are met.
  • Oversee and execute manual functional, integration, regression, and API testing (e.g., using Postman) across web applications, Oracle-based platforms (e.g., RMS), batch processes, and low-code platforms, while driving the transition toward test automation.
  • Define and continuously improve automation frameworks, CI/CD test integration, and test reporting processes.
  • Evaluate and enhance current QA processes to increase coverage, efficiency, and effectiveness.
  • Track and manage defects, ensuring proper resolution and root cause analysis.
  • Lead and mentor QA team members, providing technical guidance, code reviews, and skill development.
  • Champion quality practices through shift-left testing, early involvement in requirement reviews, and risk-based test design.
  • Communicate testing status, risks, and results clearly to stakeholders at all levels.
  • Contribute to team-wide process improvements and collaborate in Agile ceremonies.
Requirements
  • 7+ years of QA experience, including significant time in a QA leadership or senior automation role.
  • Proficient in Robot Framework for automation testing; experience with Cypress or Playwright is a plus.
  • Intermediate to advanced programming skills in Python, JavaScript, and TypeScript.
  • Solid experience testing web applications and APIs. Experience with Oracle-based systems, batch jobs, and low-code platforms is a plus.
  • Experience integrating tests into CI/CD pipelines (e.g., Jenkins, Gitlab CI, GitHub Actions).
  • Hands-on experience with SQL and querying relational databases such as MySQL or PostgreSQL.
  • Strong analytical and problem-solving skills with a high attention to detail.
  • Excellent communication and collaboration skills across cross-functional teams.
  • Proven ability to lead, mentor, and coach QA team members.
  • Self-motivated, proactive, and able to handle pressure in fast-paced environments.
  • Good command of English, both written and spoken.

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The Company
HQ: Khet Suan Luang, Bangkok
103 Employees

What We Do

Makro PRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers. Makro PRO brings together the best talent across multi-nationals to transform the B2B marketplace ecosystem. We welcome bold, energetic, and thoughtful people who share our belief in collaboration, diversity, excellence, and putting customers at the heart of our work.

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