Lead Software Engineer

Job Title – LEAD SOFTWARE ENGINEER

This role, as part of the WI QA group, will be critical in supporting development of our capabilities relative to automation including: supporting execution of our automation road map, working with team members to develop infrastructure and tools required across multiple technology stacks, working within guidelines and offering suggestions relative to governance procedures and overall development standards.

you will also focus on building test automation solution for API / XAPIs / Webservices testing for highly available systems. You will be working directly with other Peer Quality Engineers, Software Developers, Architects and business stakeholders to translate vision and designs into sustainable business solutions. You will be responsible for the development and maintenance of test automation solution for complex software applications, ensuring they are built with quality and adhering to the engineering practices, performance and responsive to the device accessing the application.

The Purpose of This Role

The primary objective of the WI QA team is to enable the WI business in the US, while working with IT business partners in the US in a well-integrated way. Over the past 10 years the team has developed technical expertise on various functions within each business line of Workplace investments, across strategic new products and within data engineering. We strive to achieve technical excellence in each of these functions and help the WI business accomplish its long-term objectives. This role focuses on the development of Automation Infrastructure in support of business needs and the technology evolution to a DevOps culture.

This role demands a high level of collaboration across squads within SPS domain, including architects and systems analysts and developers to define effective test strategies for executing and automating diverse user scenarios, thereby contributing to the delivery of an exceptional customer experience.

The Value You Deliver

• Translate business and systems requirements into technical requirements for automation and software tools & framework.
• Design, develop, document, and maintain automated tests and software tools.
• Actively contributing in the day-to-day planning, design, execution, and reporting of automation metrics and KPI’s
• Adhere to software engineering principles in development of automation software and develop software to test software and keeping zero tech debt with sonar quality gate.
• Understand and apply test driven/behavior driven design concepts to test and debug automated solutions and software utilities developed by self and others.
• Do white box testing where required
• Deliver accurate and maintainable code for automated test suite and software utilities.
• Collaborate with other technical resources to:
  • Suggest improvements for processes, best practices, and standards.
  • Identify opportunities to improve maintainability of automation platform.

Responsibilities in this Role

Compliance and Risk Management

• Conduct risk assessments and implement mitigation strategies.
• Lead audit preparations and manage corrective actions.

 Customer and Quality Focus

• Analyze customer feedback and field data to improve product quality.
• Participate in customer-facing quality discussions or escalations.
• Align quality goals with market expectations and regulatory requirements

 Cross-Functional Collaboration

• Act as a quality liaison between engineering, product management, customer support, and operations.
• Drive cross-functional quality reviews and retrospectives.
• Collaborate with DevOps to ensure CI/CD pipelines support quality gates.

Mentorship and Leadership

• Mentor junior and mid-level quality engineers.
• Lead training programs on quality best practices and tools.
• Foster a culture of quality across the organization.

Strategic Quality Leadership

• Define and drive quality strategy aligned with business goals.
• Lead quality initiatives across multiple teams or departments.
• Influence product and engineering roadmaps with a quality-first mindset.

Advanced Quality Engineering

• Develop and implement advanced testing frameworks and automation strategies.
• Champion shift-left testing and continuous quality practices.
• Evaluate and integrate cutting-edge tools and technologies for quality improvement.

Additional Responsibilities in this role

• Translating business and systems requirements into test strategy, test scenarios and test plans.
• Designing, developing, documenting and maintaining optimized automated test scripts.
• Rotational QE - On-call Support in Prod and Preprod infrastructure.

• Adhering to Engineering Practices in development of automation framework.
• Understand and apply BDD design concepts to test software solutions.
• Delivering accurate and maintainable code for automation and software utilities.
• Measure and Report key QE metrics.
• Accessibility Testing on web browser pages.
• Contribute towards Quality Engineering chapter initiatives.
• Collaborating with other technical resources to:
  • Suggest improvements for processes, best practices, and standards.
  • Identify opportunities to improve maintainability of automation platform.

The Skills that are Key to this role

Business / Domain

• Deep/Good understanding of Stock Plan Services.
• Good understanding of Brokerage Business.
• Good understanding of Mainframe & Global Recordkeeping system.

Behavioral

• You should have good Written and verbal communication and presentation skills
• Your ability to work effectively with both business customers and project team members will be a strong factor that will be considered
• Good interpersonal, relationship management and facilitation skills.
• Adhere to all Fidelity policies.

Technical skills

• 6 - 8 Years of experience predominantly in software test/ Quality Engineering.
• Deep expertise in different types of testing.
• Hands-on Software Development in Test experience, which includes the following:
  • 5+ years of using programming languages like Java /JavaScript.
  • 5+ years of using Karate Framework.
• Good understanding of BDD, CI-CD and DevOps concepts is mandatory.
• Expertise in following is required:
  • Validation of RESTful web services through Automation
  • Jenkins / Git Hub Actions (CI/CD Pipelines)
• Experience in the following is a strong plus:
  • Client, Server Architecture
  • Cloud certification in (AWS/Azure)
  • Service Virtualization (Wire-Mock, Firefly)

• Understanding and working experience of Non-functional testing would be added plus.

How Your Work Impacts the Organization

The primary objective of the Workplace Solutions team is to enable the WI business in the US, while working with IT business partners in the US in a well-integrated way. WI comprises five business lines - Defined Contributions, Defined Benefits, Stock Plan Services and Health Care Group and Health Savings Account. Over the past 10 years the WS team has developed technical expertise on various functions within each business line of Workplace investments, across strategic new products and within data engineering.

Company Overview

Location: Bangalore

Shift timings: 11:00am - 8:00pm