The Role
Lead and coach engineering team members while independently designing, reviewing, and authoring secure, resilient production-grade code. Oversee pull requests, source control merges, testing methodology, performance and resiliency practices, and requirements completeness. Communicate architecture and progress to stakeholders, drive process improvements, and ensure adherence to banking risk, regulatory, and internal control standards.
Summary Generated by Built In
Overview
Responsible at the expert level for transforming engineering, operational, security, and quality data into actionable insights that improve developer experience and software delivery outcomes. Leads the collection, integration, analysis, and predictive modeling of data across the Software Development Lifecycle (SDLC), observability platforms, incident management systems, production change processes, security tooling, and quality platforms. Contributes to the stability, resilience, quality, and effectiveness of technology delivery through advanced analytics, measurement frameworks, and data-driven recommendations while coaching others.
Primary Responsibilities
- Design and develop analytical frameworks that integrate data across source control, CI/CD pipelines, quality platforms, observability tools, incident management systems, production change systems, security platforms, and software development tools.
- Define, implement, and govern engineering metrics that measure developer experience, software quality, release readiness, operational resilience, engineering productivity, and technology risk.
- Develop predictive models and data-driven insights to identify potential release risks, quality concerns, reliability issues, security vulnerabilities, and delivery bottlenecks before they impact production.
- Perform advanced statistical analysis, trend analysis, and failure analysis to identify patterns impacting software delivery performance and operational health.
- Create engineering scorecards, executive dashboards, and self-service reporting capabilities that provide visibility into engineering effectiveness and delivery outcomes.
- Analyze relationships between code changes, deployment activity, incidents, vulnerabilities, observability signals, and production outcomes to identify leading indicators of risk.
- Partner with Software Engineering, Site Reliability Engineering, Cybersecurity, Infrastructure, Risk, Architecture, and Product teams to establish common measurement frameworks and data definitions.
- Establish standards and best practices for engineering data collection, metric governance, and analytics platform design.
- Provide recommendations that improve software quality, developer productivity, deployment success rates, operational resilience, and customer outcomes.
- Translate complex data and technical findings into actionable recommendations for engineering leaders, executives, and business stakeholders.
- Present findings and insights at leadership reviews, architecture forums, engineering community events, and internal knowledge-sharing sessions.
- Contribute to the evolution of Developer Experience strategy through measurement, experimentation, benchmarking, and continuous improvement initiatives.
- Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite.
- Identify risk-related issues requiring escalation to management.
- Promote an environment that supports a culture of belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of audit findings and regulatory requirements.
- Complete other related duties as assigned.
Scope of Responsibilities
Serves as a senior individual contributor and subject matter expert for engineering analytics, developer experience measurement, and predictive engineering intelligence.
Supervisory/Managerial Responsibilities
No supervisory responsibilities.
Education and Experience Required
- Associate’s degree and a minimum of 7 years’ systems analysis and/or application development work experience or Bachelor's degree and a minimum of 5 years' systems analysis and/or application development work experience. In lieu of a degree, a combined minimum of 9 year’s education and/or relevant work experience, including a minimum of 5 years’ system analysis and/or application development work experience.
- Advanced experience with data analysis, statistical modeling, predictive analytics, and dashboard development.
- Experience integrating data from multiple enterprise platforms and engineering systems.
- Proficiency with SQL and at least one analytical programming language such as Python or R.
- Experience working with large-scale operational, engineering, or observability datasets.
Education and Experience Preferred
- Experience measuring Developer Experience, Engineering Effectiveness, DORA metrics, Flow Metrics, SPACE Framework, or related engineering productivity models.
- Experience with observability platforms such as Datadog, Splunk, Dynatrace, New Relic, Grafana, or Elastic.
- Experience integrating data from GitLab, GitHub, Jenkins, SonarQube, Jira, ServiceNow, CI/CD platforms, security scanning tools, and cloud environments.
- Knowledge of software development, release management, Site Reliability Engineering, and production operations.
- Advanced statistical analysis and machine learning experience.
- Experience developing predictive risk models and operational analytics.
- Strong storytelling and executive communication skills.
- Experience influencing strategy and decision-making through data.
- Experience leading enterprise analytics initiatives without direct people management responsibilities.
#LI-JB3
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $116,400.00 - $194,000.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of AmericaSkills Required
- Bachelor's degree and a minimum of 5 years systems analysis and/or application development experience OR Associate's degree and minimum of 7 years systems analysis and/or application development experience OR combined minimum of 9 years education and/or relevant work experience (including minimum 5 years systems analysis/application development).
- Expert proficiency in at least one programming language and professional proficiency in at least one additional programming language.
- Experience authoring organized, efficient, and secure source code and applying appropriate data structures and algorithms to solve business problems.
- Knowledge and adherence to Software Development Life Cycle (SDLC) processes and banking technology standards.
- Experience with source control management and pull request review/merging practices.
- Ability to review and ensure comprehensive testing methodology and code coverage, and drive improvements in testing practices.
- Experience driving performance testing, resiliency, and optimization practices within application domains.
- Ability to communicate architecture, progress, challenges, and present to technical and business stakeholders.
- Understand and adhere to risk, regulatory standards, policies, and internal controls relevant to banking technology.
- Proven experience leading a project or technical initiative and coaching/mentoring team members.
- Experience working in a team environment and ability to work autonomously on complex projects.
- Strong organizational, time management, and advanced verbal and written communication skills.
- Experience partnering with and presenting to multiple stakeholders within technology and business departments.
M&T Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&T Bank and has not been reviewed or approved by M&T Bank.
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Retirement Support — Retirement benefits are positioned as a strong pillar, including a 401(k) match and the possibility of an additional employer contribution, plus access to an employee stock purchase plan.
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Leave & Time Off Breadth — Time-off offerings are framed as competitive, with a flexible PTO approach and paid volunteer time called out as a meaningful add-on to standard leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support appears comparatively robust, highlighted by mental-health therapy/coaching sessions and broader wellness programming alongside community-oriented perks.
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The Company
What We Do
M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.
