Lead Software Engineer, Trust & Safety

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San Francisco, CA
Hybrid
5-7 Years Experience
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role

Job Description
The Trust & Safety organization at JP Morgan Chase offers the unique opportunity to work with a highly talented team at the forefront in infrastructure development. The team has built cutting edge capabilities such as a decision engine, dynamic rule authoring, real-time data aggregation, and velocity engine to name a few. Your role is vital in shaping a trusted platform that drives essential functions of Risk, Compliance and Identity teams. We are seeking skilled engineers to join us in our mission to build a trusted platform.
As a Lead Software Engineer at JPMorgan Chase within Trust and Safety, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you will contribute to development on the new Risk Engine for JPMorgan Chase that will be used across multiple payments platforms and products. This involves designing highly distributed and scalable systems to process financial data, working with product teams deliver a great experience for enterprise level clients.

  • Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
  • Develops secure high-quality production code, and reviews and debugs code written by others
  • Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
  • Leads evaluation sessions with external vendors and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
  • Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
  • Adds to team culture of diversity, equity, inclusion, and respect



  • Formal training or certification on software engineering concepts and 5+ years of applied experience
  • Triage production issues and follow on-call processes
  • Highly motivated individual with strong work ethic
  • Contribute to design documentation.
  • Hands-on practical experience delivering system design, application development, testing, and operational stability
  • Advanced in one or more programming language(s) like JAVA or Python.
  • Proficient in all aspects of the Software Development Life Cycle
  • Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
  • Demonstrated proficiency in software applications and technical processes within a technical discipline
  • Practical cloud native experience ( AWS or GCP ).
  • Knowledge of distributed systems design



  • Experience with data streaming and building pipelines with tools such as Apache Pinot, Flink, Kafka
  • Experience in API design.
  • Experience in fintech.


About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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