Lead Software Engineer - Servicenow

Job Description
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Infrastructure Platforms team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities

• Designs, codes, tests, and delivers software leveraging firm-wide frameworks and best practices for the ServiceNow platform.
• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Follow and enhance the scrum practices for continuous team processes improvement
• Collaborate with the Business Analysis team for producing estimates and agile delivery plans
• Lead and Mentor junior developers on their growth as professionals (technical and soft skills)

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Hands on experience in ServiceNow platform implementing workflows, flows, business rules and scripts, including client scripts, fix scripts and schedule jobs
• Experience working on IT Service Management applications like Incident, Problem and Change Management
• Hands-on practical experience in system design, application development, testing, and operational stability
• Proficient in coding in one or more languages
• Extensive knowledge of best practices developing in the ServiceNow platform including experience working on customizations, custom applications and integrations
• Excellent analytical, debugging and problem-solving skills with experience in implementing inbound and outbound API integrations (REST)

Preferred qualifications, capabilities, and skills

• Exposure to other modules like ITSM, HRSD, CSM, ITBM
• Exposure to cloud technologies
• Strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions
• Knowledge of ServiceNow performance assessment and best practices for improving performance

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.