Wells Fargo is seeking a Lead Software Engineer (ServiceNow) in Technology as part of Enterprise Services Technology within Cybersecurity.
We're hiring a Lead ServiceNow Engineer to take ownership of development across a highly complex, enterprise-level platform. If you're a hands-on builder and technical leader who wants to design, code, and drive enterprise-scale solutions-this role is built for you. This is not a ServiceNow Administrator role-this is a true engineering position focused on building, coding, and delivering scalable solutions from the ground up.
In this role, you will:
- Lead complex, companywide technology initiatives with broad impact
- Design, build, and deliver custom ServiceNow solutions using best practices
- Act as a key participant in developing standards and companywide best practices for engineering complex and large-scale technology solutions for technology engineering disciplines
- Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives
- Develop tables, integrations, workflows, business rules, and scripting
- Ensure solutions are secure, scalable, and enterprise-aligned
- Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors
- Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and influence platform strategy.
- Translate technical concepts into clear demos and business-facing solutions
- Mentor and guide engineers
- Heavy hands-on development - not just configuration
- Lead and influence enterprise-scale ServiceNow architecture
- Work within one of the largest ServiceNow environments in the industry
- Opportunities for certifications and continued growth
- 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3+ years of ServiceNow development experience
- ServiceNow certification: (CSA) Certified Systems Administrator
- ServiceNow Certified Application Developer (CAD) certification must be obtained within 6 months of employment
- ServiceNow Certified Implementation Specialist (CIS) certification in any discipline
- Experience with AI development tools: both Service-Now specific (Build Agent and/or NOW Assist) and platform-agnostic (Devin, Claude etc.)
- Advanced experience creating and maintaining ServiceNow Catalog Items
- Strong verbal, written, and interpersonal communication skills
- 1+ years of Jira experience
- 1+ years of Agile experience
- This position is not eligible for Visa sponsorship.
- This position offers a hybrid work schedule.
- Ability to travel up to 5% of the time
- Ability to work occasional non-standard hours to support system deployments, upgrades, and critical business initiatives.
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$119,000.00 - $206,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
7 Sep 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid
Skills Required
- 5+ years of Software Engineering experience
- 3+ years of ServiceNow development experience
- ServiceNow Certified System Administrator (CSA)
- Heavy hands-on development (not just configuration)
- Ability to travel up to 5% of the time
- Ability to work occasional non-standard hours for deployments and upgrades
- ServiceNow Certified Application Developer (CAD) to be obtained within 6 months (desired)
- ServiceNow Certified Implementation Specialist (CIS) (desired)
- Experience with AI development tools (ServiceNow Build Agent, NOW Assist, Devin, Claude) (desired)
- Advanced experience creating and maintaining ServiceNow Catalog Items (desired)
- Strong verbal, written, and interpersonal communication skills (desired)
- 1+ years Jira experience (desired)
- 1+ years Agile experience (desired)
Wells Fargo Compensation & Benefits Highlights
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Healthcare Strength — Health coverage begins on day one with comprehensive medical, dental, and vision options, and the company subsidizes a substantial share of premiums for U.S. employees (varying by compensation band).
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Retirement Support — A robust 401(k) program includes an employer match for eligible employees, with specifics laid out in plan materials and filings.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for eligible primary caregivers, alongside fertility coverage, adoption/surrogacy reimbursement, and lactation support.
Wells Fargo Insights
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
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