Lead Software Engineer - ServiceNow

Posted 3 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead and deliver large-scale ServiceNow initiatives: design, develop, test, and document platform solutions across ITOM/ITSM/APM/ITAM. Mentor teams, define engineering standards, build Service Catalog and custom apps, implement CMDB best practices, perform unit/integration testing and coordinate QA/UAT. Requires ServiceNow certifications and strong scripting/testing experience.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a...
In this role, you will:
  • Lead complex technology initiatives including those that are companywide with broad impact
  • Act as a key participant in developing standards and companywide best practices for engineering complex and large scale technology solutions for technology engineering disciplines
  • Design, code, test, debug, and document for projects and programs
  • Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors
  • Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives
  • Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals
  • Lead projects, teams, or serve as a peer mentor
Required Qualifications:
  • 6+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Experience working in scrum teams and Agile methodologies
Experience in working with APM, ITOM, ITAM modules of ServiceNow
  • Experience in ServiceNow catalogue development.
  • Sound knowledge of CMDB
  • Knowledge of building Custom Apps.
  • 6+ years of experience and capability in implementing, maintaining and building upon ServiceNow platform technologies, workflows and integrations
  • Must have 6+ years' development experience using scripting languages such as Javascript, Glide, Jelly etc., and use of Business Rule, UI Policies, Data Policies etc.
  • Experience with ServiceNow ATF. Automation testing is a plus Experience with SDLC activities of Design, Build, Test and Deploy activities.
  • Good communication skills ; written and verbal
  • Work in the agile teams and contribute towards self-organized, self-sustained teams.
  • Design, Build and test the requirements in ITOM, ITSM modules of Service now.
  • Perform the unit testing activities; unit & integration. Develop automation scripts where possible. Coordinate Quality Assurance and User Acceptance Testing
  • Use the OOTB functionalities of ServiceNow with minimum/zero customizations
  • Implement, configure and maintain and improved platform functionalityAnalyze and transform business and user requirements into actionable specifications
  • Consult and advise cross-functional teams on existing and forthcoming solutions
  • Team player with excellent coordination across the distributed teams.
  • ServiceNow Certifications : CSA & CAD is a must
Required Qualifications for Europe, Middle East & Africa only:
  • Experience in Software Engineering, or equivalent demonstrated through one or a combination of the following: work experience, training, education
Desired Qualifications:
Job Expectations:
Posting End Date:
30 Aug 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Skills Required

  • 6+ years of Software Engineering experience
  • 6+ years implementing, maintaining and building upon ServiceNow platform technologies, workflows and integrations
  • Experience with APM, ITOM, ITAM modules of ServiceNow
  • Experience in ServiceNow Service Catalog development
  • Sound knowledge of CMDB
  • Knowledge of building Custom Apps on ServiceNow
  • 6+ years development experience using scripting languages such as JavaScript, Glide, Jelly and use of Business Rules, UI Policies, Data Policies
  • Experience with ServiceNow ATF (Automated Test Framework)
  • Experience with SDLC activities: Design, Build, Test and Deploy
  • Experience working in Scrum teams and Agile methodologies
  • Ability to perform unit and integration testing and coordinate QA/UAT
  • Use OOTB functionalities of ServiceNow with minimum customizations
  • Good written and verbal communication skills
  • ServiceNow Certifications: CSA and CAD
  • Automation testing (general) experience
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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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