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As a Lead Software Engineer at JPMorganChase within the Chief Technology Office (CTO) - Identity & Access Management (IAM), you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for building critical technology solutions across multiple technical areas working closely with various business functions and partners in support of the firm’s business objectives.
You will be responsible for building, integrating, and operating enterprise-scale automation and an agentic, human-gated testing ecosystem that accelerates delivery while protecting quality, controls, and auditability. This role will align with user-journey-led quality, partner integration readiness, and an agentic test framework. While AI-enabled IDEs can accelerate test creation, this position exists to engineer what AI alone cannot reliably own in a complex, fast-changing IAM stack: deterministic test data, stable test environments, integration simulation, coverage integrity, and release-grade evidence across environments. You will champion end-to-end journeys across AuthE Global Product stack, enabling True Continuous Delivery with fast, compliant, evidence-based releases.
Job responsibilities
- Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
- Set and run journey quality strategy to convert product intent into risk-based acceptance criteria, measurable quality outcomes, and clear entry/exit standards for key IAM journeys
- Design coverages that stays current with maintaining a living journey map (personas → flows → tests) and continuously tune regression & performance testing scope based on change impact and production learnings
- Engineer partner-facing integration validation by implementing contract tests, stubs/simulators, and automated integration/acceptance suites that emulate partner behaviors and isolate dependency risk
- Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
- Improve reliability of the testing system in reducing flakiness and time-to-diagnosis through stability patterns (selectors/fixtures, determinism, parallelism strategy), and clear quarantine/triage rules
- Own defect prevention loop to lead reproduction → triage → fix validation → prevention, feeding failure patterns back into coverage, data strategies, and automation improvements
- Report “journey health” with clarity by providing executive-ready readiness reporting that explains risk, coverage, and release posture in plain language—backed by evidence, not volume metrics
- Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies and must add to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
- Formal training or certification on software/quality engineering, software development in testing automation concepts and 5+ years applied experience
- Hands-on practical experience delivering system design, application development, testing, and operational stability
- Advanced in one or more programming language(s) and framework(s) (i.e., Java, BDD suites - cucumber/gherkin, SQL, Rest API, Jira, etc.)
- Proficiency hands on engineering, automation depth and continuous delivery methods (UI automation - playwright/selenium), along with experience in API testing with a track record of building stable suites (selectors/fixtures, reliability patterns, deterministic data, flake control)
- Understands enterprise testing ecosystems with familiarity and ability to standardize across frameworks such as FiTest+ and/or other harnesses used by the organization (alongside modern OSS stacks)
- Build and operationalize an agentic testing ecosystem to design, implement, and run a human-gated agent framework that accelerates test authoring, selection, execution, and triage—connecting agents to real tools (frameworks, CI/CD, APIs, data sources) while enforcing guardrails for correctness, determinism, security, and auditability
- Release readiness & governance with entry/exit criteria, evidence-based sign-off, and strong partnership in Release Management in a CD operating model - along with curate and version a trusted test catalog, continuously measuring agent “fitness” (precision, drift, false positives/negatives), and ensure outputs remain release-grade across environments
- Establish and maintain strong partnership across Product/Engineering/Operations and other lines of business, with executive-ready reporting and risk articulation
- Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
Experience building and operating MCP Servers/clients to connect LLM agents to tools (APIs, databases, and internal services)
- Demonstrate ability to implement human-in-the-loop guardrails to test review standards, signed/versioned catalogs, drift controls, and coverage integrity mechanisms
- Demonstrate proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
- Experience designing and implementing agentic/LLM-assisted pipelines for continuous test selection, execution, and reporting across environments, operating MCP Servers/clients to connect LLM agents to tools (APIs, databases, and internal services)
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification in software/quality engineering
- 5+ years applied experience in software development/testing/quality engineering
- Hands-on experience in system design, application development, testing, and operational stability
- Advanced in one or more languages/frameworks (examples: Java, BDD suites - Cucumber/Gherkin, SQL, REST API)
- Proficiency in automation and continuous delivery methods, including UI automation (Playwright/Selenium) and API testing
- Familiarity with enterprise testing ecosystems and ability to standardize across frameworks such as FiTest+ or similar
- Experience building and operationalizing an agentic testing ecosystem and human-gated agent frameworks
- Experience with release readiness, governance, evidence-based sign-off, and curating/versioning a trusted test catalog
- Demonstrated experience leading use of approved AI-assisted software development tools and setting validation expectations
- Experience building and operating MCP servers/clients to connect LLM agents to tools (APIs, databases, internal services)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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