Lead Software Engineer - Observability Events Management

Posted 4 Hours Ago
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Irving, TX, USA
Hybrid
119K-224K Annually
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead engineer to modernize telemetry, monitoring, and observability across on‑prem and cloud. Design and deliver scalable event-driven systems (Kafka), data architectures, and backend APIs; drive technical solutions, mentor engineers, collaborate with stakeholders, and apply best practices (CI/CD, TDD, cloud‑native deployments).
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Lead Software Engineer in Technology as part of our CTO organization. Learn more about our career areas and lines of business at wellsfargojobs.com.
Wells Fargo is seeking a Lead Software Engineer to play a key role in delivering technology-driven solutions at enterprise scale. This role will contribute to the modernization of Telemetry, Monitoring, and Observability capabilities across on-premises platforms, as well as private and public cloud environments.
Our vision is to deliver best-in-class observability capabilities that provide consumer-grade insights at a competitive cost by leveraging open-source technologies and open standards. Through this modernization, we aim to reduce the cost of failure, improve platform availability, and enhance engineering efficiency across the enterprise.
In this role, you will:
  • Lead complex technology initiatives, influencing the design and development of innovative, high-quality, and resilient application and database solutions to address sophisticated business and technical requirements across multiple teams.
  • Drive the delivery and resolution of complex technical challenges by performing in-depth analysis across systems and domains, implementing scalable and sustainable solutions aligned with enterprise standards and strategic objectives.
  • Apply and promote industry best practices and emerging technologies, contributing to the evolution of engineering standards and recommending enhancements that improve platform capabilities, efficiency, and reliability.
  • Translate business and technical requirements into effective engineering solutions by leveraging a deep understanding of the organization's technology landscape, architecture patterns, and strategic priorities.
  • Collaborate and consult with engineering teams, senior technologists, and key stakeholders to influence outcomes, align priorities, and successfully deliver complex initiatives.
  • Lead projects, initiatives, or workstreams while mentoring less experienced engineers, fostering team development, ensuring delivery against commitments, and driving continuous improvement.
Required Qualifications:
  • 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of experience with distributed streaming and event-driven architectures, utilizing technologies such as Kafka.
  • 2+ years of experience in database design and data architecture, including relational and/or NoSQL systems, data modeling, and high-throughput data access patterns.
  • 5+ years of programming experience in Python, Java, and/or C#, developing scalable, production-grade backend systems and APIs.
Desired Qualifications:
  • Demonstrated expertise in AIOps and Events Management, including alert ingestion, correlation, enrichment, and AI-driven incident analysis within large-scale enterprise observability platforms.
  • Experience with AI/ML technologies, including Large Language Models (LLMs), prompt engineering, model integration, and the application of machine learning in production environments.
  • Proven ability to design and integrate APIs and microservices, including REST and gRPC services, as well as service orchestration patterns.
  • Strong understanding of API security, including OAuth, authentication and authorization frameworks, and reverse proxy or API gateway architectures.
  • Experience working with cloud-native platforms such as OpenShift (OCP), including containerization, distributed systems, and scalable deployment models.
  • Experience in incident and problem management, technology change management, and performance testing and tuning.
  • Strong background in system design and architecture for high-scale applications, including performance optimization, fault tolerance, and resiliency.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to influence and build effective relationships with line-of-business stakeholders, technology leadership, external service providers, and architecture teams.
  • Experience with modern software development practices, including TDD, CI/CD, pair programming, build automation, automated testing, Agile practices, and chaos engineering.
  • Strong knowledge of Agile methodologies and product operating models.
  • Knowledge of application and software security practices, including web application penetration testing, secure code review, and static code analysis.
  • Solid understanding of technology architecture and solution design principles.
  • Broad knowledge of complex enterprise systems and multi-tier architectures, including front-end, middleware, services layers, databases, back-end systems, and downstream integrations.
Job Expectations:
  • Willingness to work on-site at stated location on the job opening
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$119,000.00 - $224,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:
16 Jul 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Skills Required

  • 5+ years of Software Engineering experience
  • 2+ years of experience with distributed streaming and event-driven architectures (e.g., Kafka)
  • 2+ years of experience in database design and data architecture, including relational and/or NoSQL systems
  • 5+ years programming experience in Python, Java, and/or C# developing scalable, production-grade backend systems and APIs
  • Willingness to work on-site at stated location
  • Expertise in AIOps and Events Management (alert ingestion, correlation, enrichment, AI-driven incident analysis)
  • Experience with AI/ML technologies including LLMs, prompt engineering, and model integration in production
  • Design and integration of APIs and microservices (REST, gRPC) and service orchestration patterns
  • Understanding of API security (OAuth, authentication/authorization frameworks, API gateway/reverse proxy architectures)
  • Experience with cloud-native platforms such as OpenShift (OCP), containerization, and scalable deployment models
  • Experience in incident and problem management, change management, and performance testing/tuning
  • Strong system design and architecture for high-scale applications (performance, fault tolerance, resiliency)
  • Familiarity with modern software development practices (TDD, CI/CD, automated testing, build automation, Agile, chaos engineering)
  • Knowledge of application and software security practices (secure code review, static code analysis, penetration testing)

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength Health coverage begins on day 1 with medical, dental, and vision, and includes mental health, prescription drugs, and preventive care often covered at 100% in-network. Well-being resources such as 24-hour clinical support and an Employee Assistance Program add to the breadth.
  • Parental & Family Support Paid parental leave provides up to 16 weeks for a primary caregiver (4 weeks for non-primary) alongside fertility benefits and up to a $35,000 lifetime reimbursement for adoption, surrogacy, and donor expenses. Backup child and adult care further supports family needs.
  • Retirement Support Retirement benefits feature a 401(k) with company matching contributions up to 6% of eligible pay. An employee stock purchase plan adds another avenue for long-term savings.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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