Job Summary:
Location: Work From Home California
Division: Sponsorship group
Line Manager: VP - Engineering, Sponsorship
Contract Terms: Full time
THE TEAM
As a Lead Software Engineer, you will lead the development of projects under the Upsells vertical of our Sponsorship division. You will be accountable for working in a fast paced environment and collaborating with engineers across multiple teams. You will build highly scalable, modular solutions that solve complex business needs while keeping the user experience front and center.
THE JOB
You will lead, manage and inspire engineers to deliver projects with high quality standards. You will be responsible for collaborating with other functions like product, design, PMO and business to understand the business needs and translate them into working software.
This position may require you to occasionally work outside of standard business hours and participate in an on-call rotation to provide support 24/7.
WHAT YOU WILL BE DOING
Lead a team of front end engineers of mixed levels and skill sets
Participate and drive development work across globally distributed software teams
Provide technical guidance to the team, including architecture and design decisions, code reviews, and technical problem-solving
Own the full development and deployment cycle for your team’s software and product
Encourage and grow developers in their craft through mentorship and leadership
Organize, prioritize; multitask while coordinating team efforts, reporting to stakeholders and management on the progress of goals
Connect with a series of stakeholders to gather as much information as possible regarding the problem at hand, and implement short to mid-term strategies to evolve products for future success. (UX / Design / Product / PMO…etc.)
Make technical recommendations outside of the immediate team
Debug and triage production application issues, often not your own
Automate testing, deployments, performance, and recovery
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
6+ years experience as a front end engineer, with at least 2 years as a lead engineer.
Expert level knowledge of frontend design patterns
Experience with Agile methodologies
Experience working with React, NextJS, GraphQL and CSS
Experience working as a backend software engineer will be considered as a plus.
Experience working in a distributed systems environment with micro-frontends and microservices
Experience working with AWS or other Cloud Provider
Experience with CI/CD servers (Gitlab/Jenkins)
Experience with Docker and Kubernetes or other orchestration/scheduling framework
Experience building high performance and resilient applications operating at web scale.
Experience building applications to be gracefully degradable.
Experience working on legacy applications and migrations would be a plus.
YOU (BEHAVIOURAL SKILLS)
Strong communication skills and the ability to collaborate closely with remote team members
Ability to clearly communicate technical topics to non-technical people
Experience of mentoring team members and will delegate work accordingly
BENEFITS & PERKS
Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars:
HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH: 401(k) program with company match, stock reimbursement program
FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS: Volunteer time off, crowdfunding match
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.
Teamwork – While we celebrate individual achievements, we know have more success as a team.
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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The expected compensation for this position is:
$180 000,00 USD - $225 000,00 USD** Pay is based on a number of factors including market location, qualifications, skills, and experience.
Top Skills
What We Do
Ticketmaster gives millions of fans – worldwide – fair and easy access to the biggest and best in live entertainment.
Driven by innovation, unparalleled scalability, and unmatched support, we are the definitive leader in professional ticketing solutions. Over 12,000 artists, teams, and venues around the world trust us to power their amazing performances daily — with more than 500 million tickets sold each year.
We are a diverse team of 6,500+ global employees and a proud division of Live Nation Entertainment (NYSE: LYV), the world’s leading live entertainment company and an organization certified as a Great Place to Work®. Everything we do starts with our passion to dream, design, and deliver the unforgettable experience of live. Because we’re fans too — and live only happens once.
