If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Position Overview:
Position will operate as a member of the IT Application and Development Support team, responsible for developing advanced technology solutions to meet the current and growing demands of the Credit Union. Individual will be responsible for understanding, analyzing, and translating business needs and product requirements into technical solutions with minimal supervision. Individual will engage and partner with stakeholders across the organization throughout the development, execution, and testing phases of assigned initiatives.
Essential Responsibilities:
- (30%) Lead and Mentor
- Work closely with Business and IT leaders to define, develop, and implement solutions within the Application Development infrastructure as well as associated integration endpoints.
- Provide guidance for vendors, and other IT areas, or business division during project efforts or BAU support.
- Provide subject matter expertise of the supported solution and processes with level 2 support as needed.
- Provide technical guidance and mentorship to junior engineers, fostering their professional growth and development.
- (25%) Development and Problem-Solving
- Lead the design, development, and implementation of complex projects, ensuring timely and successful delivery.
- Diagnose and troubleshoot complex technical issues, providing effective solutions.
- Conduct root cause analysis of problems and implement corrective actions as needed.
- Drive the Product Development Lifecycle, ideally within Agile methodologies, sprint planning, and project tracking tools (e.g., JIRA, Confluence, Helix).
- (15%) Documentation
- Conduct technical reviews of designs, code, and documentation to ensure quality and compliance.
- Develop and maintain clear and concise technical documentation, including design specifications, test plans, and user manuals.
- Ensure proper documentation and achieving of all work.
- (10 %) Collaboration
- Collaborate with cross-functional teams to ensure project success.
- Server as technical liaison to software engineers, systems engineers, database administrators, quality assurance, and other IT and business teams.
- Provide periodic “on-call” coverage after business hours, weekends and/or holidays as needed for minimal outages/production impacts.
- (10%) Stay abreast of the latest industry trends, technologies, and best practices
- (10%) Implement new features, troubleshoot bugs, and assist in the support of production incidents.
Required Education & Experience (Knowledge, Skills, & Abilities):
- Minimum education: Bachelor’s degree in Software Engineering, Computer Science, Information Technology, or Computer and Information Systems. Additional 2 years of relevant experience can be considered in lieu of degree
- Minimum certifications (if applicable): N/A
- Minimum direct years of experience: 5+
- Minimum required Knowledge, Skills, & Abilities:
- Specific Skillset required for Corelation Developer
- Hands-on Corelation KeyStone development experience specifically batch scripting CDR/interface development, or report development depending on your team's focus areas.
- Experience with APIs for third-party integrations, including building and consuming APIs to connect Keystone with external systems and fintech partners.
- 5+ years of relevant IT Engineering leadership experience.
- Proven experience in leading and mentoring software engineering and applications teams.
- Strong SQL skills for data analysis, custom reporting, and working directly with the underlying data structures - particularly useful for audit support, regulatory reporting, and ad hoc member data queries.
- Must adhere to the work schedule and attendance policy established by the manager.
- Must be able to confidently interact with technical, non-technical, and management staff.
- Proven ability to not only build technology solutions but explain your solution architecture and technology choices to enterprise Architects and senior leadership.
- Experience assessing and managing technology and cyber security risks related to application, network, and infrastructure.
- Performs code reviews, code merges, and design reviews with peers.
- Proficient in version control using GitHub or equivalent.
- Perform review and refinement of the product backlog and assist with their prioritization.
- Stay up to date on the latest industry trends and technical advancements.
- Serves as on-call responder for software the team supports.
- Collaborative and team player attitude with excellent communication skills both written and oral.
- Must have strong analytical skills with high attention to detail.
- Strong knowledge of JavaScript, JSON, XML, REST and SOAP APIs.
- Familiarity with credit union operations and core system concepts (shares, loans, ACH, GL, etc.)
- Hands-on Corelation KeyStone development experience specifically batch scripting CDR/interface development, or report development depending on your team's focus areas.
- Experience with APIs for third-party integrations, including building and consuming APIs to connect Keystone with external systems and fintech partners.
Preferred Education & Experience (Knowledge, Skills, & Abilities):
- Preferred education: Bachelor’s degree in Software Engineering, Computer Science, Information Technology, or Computer and Information Systems.
- Preferred certifications: N/A
- Preferred direct years of experience:5+
- Preferred required Knowledge, Skills, & Abilities:
- Proficient and dedicated to writing reliable, testable, maintainable, and performant code.
- Experience working in large, enterprise level programs/projects, preferably with a background in Financial Services.
- Ability to effectively coach and mentor more junior engineers.
- Strong experience working between multiple projects simultaneously, with varied degrees of complexity and duration.
- Ability to not only build technology solutions but explain your solution architecture and technology choices to enterprise Architects and senior leadership.
- Proven ability to define and solve complex business problems, leveraging best in class technical solutions.
- Experience developing for high availability and scalability.
- Practical experience working with relational databases and large data sets.
Job Environment & Physical Requirements:
- Hybrid position with expectations to attend meetings and training in person as required.
- Sitting for prolonged periods of time
- Telephone for prolonged periods of time
- Computer for prolonged periods of time
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
Skills Required
- Bachelor's degree in Software Engineering, Computer Science, IT, or equivalent experience (2 years experience may substitute)
- 5+ years direct experience (software engineering/application leadership)
- Hands-on Corelation KeyStone development experience (batch scripting, CDR/interface development, or report development)
- Experience building and consuming APIs for third-party integrations (connecting Keystone with external systems/fintech)
- Strong SQL skills and practical experience with relational databases for reporting and data analysis
- Proficient in JavaScript, JSON, XML, REST and SOAP APIs
- Proven experience leading and mentoring software engineering and applications teams
- Experience assessing and managing application, network, and infrastructure technology/cybersecurity risks
- Proficient in version control (GitHub or equivalent) and performing code reviews and merges
- Familiarity with credit union operations and core system concepts (shares, loans, ACH, GL)
- Experience with Agile methodologies and tools (JIRA, Confluence, Helix) and product backlog refinement
- Ability to serve as on-call responder and provide occasional after-hours support
- Strong communication skills to interact with technical and non-technical stakeholders and explain architecture to senior leadership
- High attention to detail and strong analytical/problem-solving skills
- Ability to develop and maintain technical documentation, design specs, and test plans
- Experience developing for high availability and scalability
- Experience working in large enterprise programs/projects, preferably Financial Services
- Proven ability to coach and mentor junior engineers effectively
- Practical experience working with large data sets
SECU Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SECU and has not been reviewed or approved by SECU.
-
Retirement Support — Immediate 100% vesting and a 200% employer match on employee 401(k) contributions from 1–5% of pay (up to a 10% employer match) stand out. This level of support is described as unusually rich among financial‑services employers.
-
Leave & Time Off Breadth — 11 paid holidays plus 16 floating‑holiday hours, paid parental and caregiver leave, bereavement and volunteer time, and PTO that can reach 32 days per year with carryover up to 280 hours. These provisions provide predictable time off and flexibility across life events.
-
Healthcare Strength — Medical (PPO or HDHP) with HSA/FSA options, dental including a minor‑child orthodontia option, and vision are available for employees and eligible dependents. Employer‑paid basic life/AD&D and short‑term disability, with subsidized long‑term disability, add robust income protection.
SECU Insights
What We Do
Even though we're North Carolina's largest credit union, we're still just "people helping people." We currently serve over 2.6 million members through more than 270 branch offices - and growing! Members have 24/7 access to account services from over 1,100 ATMs, as well as via phone, our website, and the SECU Mobile App. Since 1937, we've provided financial services to employees of the State of North Carolina, public boards of education, and employees of associations formed for the benefit of State employees, as well as their immediate family members. We are the trusted provider of financial services for millions of members. And, according to Forbes Magazine, we're the best credit union in North Carolina. State Employees' Credit Union (SECU) is an Equal Housing Opportunity lender and federally insured by NCUA. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
