At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Hybrid (2 days onsite in our Sand, UT office)
The Lead Software Engineer develops tests and maintains the CX software platform. Key responsibilities include all tiers of the technology, including (but not limited to) design and development of our products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes.
As a Lead Software Engineer, a Typical Day Might Include the Following:
- Work as a member of an agile team to enhance and improve software written in one or more of the following languages & technologies: PHP, AWS, React
- Design and present projects to improve current process and overall platform.
- Code and test projects.
- Deliver high-quality software on time.
- Attend meetings and training as required.
- Work with system analysis and product management for the successful completion of a project.
- Mentor other engineers on the team.
To Land This Gig You'll Need:
- Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.
- 10+ years experience in software development
- Understanding of front end development frameworks: React, Angular, Node. Advanced knowledge of HTML, CSS, and JavaScript.
- Experience in the following software languages: PHP, HTML, CSS, JavaScript
- Experience with the Microsoft Suite (.NET Framework, Visual Studio)
- Excellent communication skills
- Excellent problem-solving skills
- Working knowledge of unit testing
- Working knowledge of user stories or use cases
- Team Player
- Desire to work in a fast-paced environment
- AWS Experience
- Experience developing with SQL Server
Bonus Experience:
- Telecom Experience (SIP, RTP)
- Contact Center Experience
- Experience with TFS and Git/Bitbucket
- Experience with/knowledge of agile development process
- Test automation experience
ABOUT NICE: NICE makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE provides the world’s No. 1 cloud customer experience platform, NICE CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
