We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Lead AI/ML Product Manager & Engineer at JPMorgan Chase within the Payments Technology team, you will play a crucial role in our agile team, designing and delivering secure, stable, and high-quality ML/GenAI technology products. You will promote the product vision and strategy while implementing critical AI technology solutions across technical domains and business functions, supporting the firm's business objectives.
Job Responsibilities
- Defines product vision, strategy, and roadmap for AI/ML initiatives in Payments Technology.
- Executes software solutions, design, development, and technical troubleshooting, thinking beyond routine approaches to build solutions or break down technical problems.
- Creates secure and high-quality production-level code and maintain algorithms that run synchronously with appropriate systems.
- Produces architecture and design artifacts for complex applications, ensuring design constraints are met by software code development.
- Gathers, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets to drive continuous improvement of software applications and systems.
- Identifies hidden problems and patterns in data, using insights to drive improvements in coding hygiene and system architecture.
- Collaborates with engineering, data science, and business stakeholders to prioritize features and deliver solutions.
- Manages product lifecycle from ideation to launch and post-launch optimization.
- Ensures compliance with data privacy, security, and regulatory requirements.
- Contributes to software engineering communities of practice and events that explore new and emerging technologies.
- Fosters a team culture of diversity, equity, inclusion, and respect.
Required Qualifications, Capabilities, and Skills
- Formal training or certification on software engineering concepts and 5+ years of applied experience.
- Hands-on practical experience in ML/GenAI-based system design, application development, testing, and operational stability.
- Experience developing, debugging, and maintaining code in a large corporate environment using modern programming languages (Python) and database querying languages (SQL).
- Experience with ML techniques such as supervised and unsupervised learning methodologies, and exposure to LLMs.
- Experience across the full Software Development Life Cycle, especially in Data Science.
- Experience of cloud technologies (AWS, Azure, GCP).
- Experience with Langchain, Retrieval-Augmented Generation (RAG), and fine-tuning LLM models. Knowledge of generative AI, NLP, or computer vision
- Experience in agile methodologies such as CI/CD, application resiliency, and security.
- Experience in PySpark and Databricks for data pipeline creation.
Preferred Qualifications, Capabilities, and Skills
- Experience in financial services or regulated industries.
- Familiarity with LLM models (ChatGPT, Google Bard, etc.).
- Excellent communication, leadership, and stakeholder management skills.
- Experience with agile methodologies and product development best practices.
Top Skills
What the Team is Saying
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
