Lead Site Reliability Engineer

About AppOmni

AppOmni, a leader in SaaS Security, helps customers achieve secure productivity with their applications. Security teams and owners can quickly detect and mitigate threats using unmatched depth of protection, continuous monitoring, and comprehensive visibility. Trusted by over 25% of the Fortune 100, AppOmni specializes in securing diverse SaaS environments.

About the Role

Your work will have a direct and meaningful impact on the integrity and security of our customers’ and their customers’ data - including your own! Our core values are customer experience, quality, and trust. At the end of the day, we succeed when our customers can confidently understand and manage the security and configuration critical to their business.
What You’ll Do

As a Lead Site Reliability Engineer (SRE), you will be on the front lines of our efforts to continuously improve the reliability, scalability, and performance of the AppOmni platform and spearhead our engineering enablement efforts. As a key contributor, you will get to solve interesting challenges, build scalable and secure infrastructure solutions, develop internal tools and frameworks, and ensure high availability of our platform’s services. You will collaborate closely with product experts, software developers, quality engineers, and organizational leaders to deliver robust, automated, and reliable software that delights our customers. 

You will be a key figure in identifying system bottlenecks, optimizing processes, and driving a culture of engineering excellence. This role requires a blend of skills across cloud infrastructure, automation, platform development, and top notch operational practices.

Key Responsibilities:

• Lead the design, implementation, and maintenance of reliable, scalable platforms to support the development and deployment of cloud-native applications.
• Monitor system performance and troubleshoot platform issues. 
• Optimize alerting, logging, and resource utilization to ensure platform and application reliability.
• Develop, maintain, and optimize CI/CD pipelines for rapid and reliable software delivery.
• Implement automation frameworks to eliminate manual processes.
• Implement and manage infrastructure as code (IaC) to automate infrastructure provisioning and scaling.
• Lead capacity planning and platform performance optimization efforts.
• Participate in contingency and disaster recovery planning, demand forecasting, and system performance tuning.
• Champion best practices to enhance infrastructure agility, resiliency, and security.
• Be a part of our on-call rotation and incident management practices.
• Managing Kubernetes platforms and resources using deployment tools and patterns such as Helm, Knative, and GitOps.

What We’re Looking For:

• Bachelor’s degree in Computer Science, Software Engineering, or related field.
  Significant equivalent work experience will also be considered.
• 7+ years of experience in SRE, Platform Engineering, Cloud Infrastructure, DevOps or related disciplines with responsibilities for maintaining high availability of a cloud based application.
  Prior experience in a leadership role is a significant plus.
• Strong expertise in AWS, Azure, and/or GCP cloud environments.
• Experience with containerization and orchestration using Kubernetes.
• At least 5+ years of hands-on experience with Bash, Python and/or Golang.
• Hands-on experience with infrastructure as code (IaC) tools such as Terraform, Ansible, CloudFormation, Pulumi, or similar technologies.
• Strong knowledge of CI/CD pipeline tools and frameworks like GitHub Actions and GitLab CI to drive Developer Enablement (DevEx) improvements.
• Deep hands-on experience with monitoring, alerting, and incident management tools such as Prometheus, VictoriaMetrics, Grafana, Sentry, and PagerDuty.
• Experience in managing cloud-native services such as managed databases, queues, and caches.
• Demonstrable expertise in networking, cloud computing, security in cloud environments, and distributed systems.
• Excellent written and verbal technical and non-technical communication skills to convey details across distributed teams.
• Experience championing highly effective cross-functional technical discussions and demonstrating deep understanding of SDLC concepts.

You might also have:

• Experience in FedRAMP or operating software within similar secure, highly regulated environments.
• Experience with DevSecOps and integrating security into every phase of the software development lifecycle.
• Experience with DevTestOps and integrating continuous testing to improve software quality and speed of delivery.

Culture

Our flexible, remote-first team is collaborative and supportive as we move quickly to research and develop new ideas, deliver new features to our customers, and iterate on ideas and innovations. We accomplish this by focusing on our five core values: Trust, Transparency, Quality, Customer Focus, and Delivery. Our team is determined to make a difference to positively impact our way of life by securing the technology that is changing the world.

AppOmni is proud to be Certified by Great Place to WorkⓇ, as we seek to build a culture where all employees feel appreciated and supported, especially with clear and honest leadership, employee recognition, and an environment that fosters innovation and collaboration.

We believe diversity fuels innovation and drives growth by bringing a wealth of different perspectives and skills. We’re committed to fostering an inclusive environment where every employee feels valued, heard, and empowered to reach their full potential. Join us in building a workplace where we can all thrive.

https://appomni.com/careers/

Compensation & Benefits

AppOmni is committed to supporting our employees’ financial, professional and personal well-being.  To do this, we take a holistic view of compensation, one that values not just the immediate financial package, but also long-term growth of both our employees and our company.  We're committed to pay equity and transparency and encourage all candidates to discuss their salary expectations with us early in the application process.

Our total rewards package includes the following:

• Base Salary: The annual base salary compensation range in the U.S. for this role is: $164,000 - $225,500. Final offer amounts are determined by factors such as the final candidate’s skills, qualifications, and experience, as well as business considerations and peer compensation. 
• Stock Options: Our vision is to not just grow as a company but to grow together.  By offering stock options, we are inviting you to be an integral part of our journey forward.
• Benefits: The many benefits of employment with AppOmni include working remotely, new hire home office / computer equipment stipend, generous paid time off, paid company holidays, paid floating holidays, paid parental leave, paid sick time and paid family leave for applicable states, health insurance - medical, dental, and vision with HSA option, LifeWorks Member Assistance Plan, company-provided life insurance, AD&D, STD/LTD and additional supplemental life insurance options, 401(k) and Roth retirement saving accounts, and a monthly wellness benefit reimbursement. All benefits are subject to eligibility requirements and plan details. 

The application window is anticipated to close by November 30, 2024.

AppOmni is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity or expression, age, religion, disability, pregnancy, marital status, veteran status, medical condition, genetic information, or any other characteristic protected by law. AppOmni is also committed to providing reasonable accommodations to qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].