Lead Site Reliability Engineer

Posted Yesterday
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Houston, TX, USA
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead Site Reliability Engineer responsible for building highly available, scalable, and self-healing systems. The role focuses on AWS monitoring, logging, observability, Terraform-based infrastructure automation, security controls, compliance validation, CI/CD, and operational automation. The engineer will troubleshoot critical application and platform components, improve reliability, reduce toil, guide engineering teams, and champion site reliability practices across complex systems.
Summary Generated by Built In

As a Lead SRE at JPMorgan Chase within the Commercial & Investment Banking's Reconciliation team, you will play a crucial role in improving, developing, and delivering top-tier technology products in a secure, stable, and scalable manner. Your skills and contributions will have a substantial impact on the business, and your profound technical expertise and problem-solving methodologies will be utilized to address a wide range of challenges across various technologies and applications.

Job Responsibilities : 

  • Implement systems that are highly available, scalable, and self-healing
  • Define and deploy monitoring, metrics, and logging systems on AWS and implement/Enhance infrastructure automation via IaaC using Terraform
  • Design, manage, and maintain tools to automate operational processes
  • Automate security controls, governance processes, and compliance validation
  • Demonstrates site reliability principles and practices every day and champions the adoption of site reliability throughout the team
  • Collaborates with others to create and implement observability and reliability designs for complex systems that are robust, stable, and do not incur additional toil or technical debt
  • Works toward becoming an expert on the applications and platforms in your remit while understanding their interdependencies and limitations
  • Evolves and debug critical components of applications and platforms
  • Provides comprehensive and ongoing guidance, tools, and solutions to support the firms’ growth

Required qualifications, capabilities, and skills:

  • Formal training or certification on software engineering concepts and 5+ years applied experience
  • Minimum 10 years of overall experience
  • Experience with automation tools like Terraform or AWS CloudFormation
  • Proficient in scripting languages such as Python, Bash, or PowerShell
  • Proficient with DevOps practices and CI/CD pipelines
  • Excellent problem-solving and troubleshooting skills
  • Ability to tackle design and functionality problems independently with little to no oversight
  • Practical cloud native experience

Preferred qualifications, capabilities, and skills :

  • Experience in AWS
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Formal training or certification in software engineering concepts
  • At least 5 years of applied software engineering experience
  • At least 10 years of overall professional experience
  • Experience with Terraform or AWS CloudFormation
  • Proficiency in Python, Bash, or PowerShell scripting
  • Proficiency with DevOps practices and CI/CD pipelines
  • Excellent problem-solving and troubleshooting skills
  • Ability to independently address design and functionality problems with little to no oversight
  • Practical cloud-native experience
  • Experience with AWS

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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