Job Posting Title:
Lead Site Reliability EngineerReq ID:
10155442Job Description:
“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!
The US Parks Site Reliability Organization is accountable for the reliability and resilience of a portfolio of critical applications and services. We partner with product, engineering, and SRE teams across the organization to define and evolve reliability standards rooted in SRE and DevOps principles. Rather than simply operating systems, we apply engineering approaches—observability, automation, and data‑driven decision making—to proactively improve service health. By designing reliability into platforms and reducing operational toil, we enable teams to focus on innovation and delivering world‑class guest experiences.
This role sits in the US Parks & Resorts organization within Disney Experiences Technology and works closely with other site reliability engineers, application delivery teams, and systems engineers from across the company.
The Lead Site Reliability Engineer will report to the Manager, System Engineering.
- Serve as the SRE subject matter expert and technical lead for assigned products and platforms, owning the reliability strategy and embedding SRE and DevOps best practices
- Drive adoption and tracking of service level management—defining and operationalizing SLIs, SLOs, and SLAs—for the systems and applications in your assigned portfolio
- Lead the design, build, and support of products and platforms; consult on and build development pipelines, automate infrastructure and operations, and create telemetry for monitoring
- Engineer high reliability and reinforce best practices to secure company data across systems, network, performance, capacity, and operational excellence
- Mentor and guide other site reliability and systems engineers, providing coaching, feedback, and technical direction to elevate team performance and hold self and others accountable to commitments
- Lead Major Incident response for owned services—minimizing Mean Time to Resolve and delivering comprehensive retrospectives that result in measurable improvements to prevent future failures
- Partner with engineering, product, and program management to align priorities, manage dependencies, contribute to estimation and planning, and negotiate solutions to complex reliability challenges
- Champion a DevOps culture and a shift-left, reliability-by-design mindset among peers and developers
- Stay current with emerging technologies and apply AI/automation to reduce toil and improve service health
- Minimum 7 years of related work experience
- Proficient in agile environments
- Applied expertise in observability principles and tools, including defining and implementing SLIs, SLOs, and SLAs
- Hands-on experience with CI/CD tools like Gitlab, AWS CodeBuild, Azure DevOps
- Proficient in configuration management tools: Terraform, CloudFormation, Ansible, Chef
- Experience in procedural programming languages (Python, Perl, Ruby, Java, Go, Rust, C/C++)
- Skilled in Cloud environments (AWS, Azure, Google Cloud)
- Proven ability to design and build reliable, scalable enterprise systems
- Capable of leading reliability efforts and identifying root causes in large-scale distributed systems
- Proficient in UNIX/Linux administration, troubleshooting, and security
- Demonstrated experience leading technical projects and ensuring smooth delivery
- Collaborative work with Security Operations teams for secure solutions
- Strong troubleshooting skills across systems, network, and code
- Proven experience mentoring, guiding, or training other engineers, with strong written and verbal communication and the ability to influence without direct authority
- Proactive demeanor toward continuous learning and mastering emerging tools and methodologies
- Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience required
Job Posting Segment:
DX TechnologyJob Posting Primary Business:
US ParksPrimary Job Posting Category:
Site/System Reliability EngineerEmployment Type:
Full timePrimary City, State, Region, Postal Code:
Bay Lake, FL, USAAlternate City, State, Region, Postal Code:
Date Posted:
2026-07-31Skills Required
- Minimum 7 years of related work experience
- Proficient in agile environments
- Applied expertise in observability principles and tools, including defining and implementing SLIs, SLOs, and SLAs
- Hands-on experience with CI/CD tools like GitLab, AWS CodeBuild, Azure DevOps
- Proficient in configuration management tools: Terraform, CloudFormation, Ansible, Chef
- Experience in procedural and systems programming languages (Python, Perl, Ruby, Java, Go, Rust, C/C++)
- Skilled in Cloud environments (AWS, Azure, Google Cloud)
- Proven ability to design and build reliable, scalable enterprise systems
- Ability to lead reliability efforts and identify root causes in large-scale distributed systems
- Proficient in UNIX/Linux administration, troubleshooting, and security
- Demonstrated experience leading technical projects and ensuring smooth delivery
- Experience collaborating with Security Operations teams for secure solutions
- Strong troubleshooting skills across systems, network, and code
- Proven experience mentoring, guiding, or training other engineers and strong written/verbal communication
- Bachelor's degree in Computer Science, Information Systems, Software, Electrical/Electronics Engineering, or equivalent experience
- Proactive continuous learning and applying emerging tools and methodologies (including AI/automation)
The Walt Disney Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Walt Disney Company and has not been reviewed or approved by The Walt Disney Company.
-
Pay Growth & Progression — Recent union agreements raised wage floors for large groups of park cast members—e.g., Disneyland’s $24/hour minimum rising to $26 over the contract and Walt Disney World’s path from $18 toward about $20–$20.50 by 2026—signaling upward movement in hourly pay. These steps are described as meaningful improvements for many frontline roles.
-
Healthcare Strength — Company materials outline medical, dental, and vision coverage for many full‑time roles, wellness resources, and (in Central Florida) access to Centers for Living Well clinics and pharmacy. References to mental‑health support and paid time off reinforce a strong core health offering.
-
Wellbeing & Lifestyle Benefits — Complimentary theme‑park admission and discounts on hotels, dining, merchandise, and recreation are positioned as signature perks. Education support through Disney Aspire adds notable lifestyle value for eligible hourly employees.
The Walt Disney Company Insights
What We Do
The Walt Disney Company is a leading diversified international family entertainment and media enterprise that operates through segments including entertainment, sports, and experiences.
