We’re looking for talented professionals to join us in bringing smart money management and payment solutions to everyone’s fingertips.
This position is classified as structured hybrid, with an expectation of a minimum of three (3) days per week working in the office and flexibility to work remotely on the remaining days. On-site expectations may evolve over time to support business needs, with clear communication provided in advance.
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JOB DESCRIPTION
Location Requirement
This position is open only to candidates who can work in the following approved location:
Los Angeles, CA
Job Summary
As a Lead Site Reliability Engineer, you will be instrumental in ensuring the reliability, scalability, and performance of our systems. You will develop and implement strategies for automated software deployment, maintain robust monitoring and observability infrastructure, and drive industry best practices. Your role will involve close collaboration with cross-functional teams to enhance the software delivery lifecycle and improve operational responses through automation and training. Additionally, you will participate in an on-call rotation for incident response.
Key Responsibilities
Design, develop and implement strategies for predictable and automated software deployment across various environments.
Design, implement, and govern our monitoring infrastructure to ensure optimal service reliability and performance.
Collaborate with cross-functional teams to define and refine release and reliability engineering processes, ensuring alignment with business needs and industry best practices.
Work closely with SRE Leads, development, operations, and quality assurance teams to establish strong partnerships and streamline the software delivery lifecycle.
Stay updated on the latest trends and advancements in release and reliability engineering, applying relevant knowledge to improve our infrastructure and processes.
Collaborate with stakeholders to establish and track key performance indicators (KPIs) and service level indicators (SLIs) for release and reliability engineering, regularly reporting on progress and identifying areas for improvement.
Required Qualifications:
Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
Minimum 7 years of experience in release engineering, service reliability engineering, or a related field, with a proven record of accomplishment of managing complex software deployments and maintaining high availability systems.
Strong background in cloud computing platforms (e.g., AWS, Azure, GCP) and their associated deployment and monitoring services.
Proficiency in implementing and managing automated deployment and monitoring tools.
Proficient with observability tools and practices, including logging, metrics, and alerting.
In-depth knowledge of industry best practices and emerging trends in release and reliability engineering.
Excellent problem-solving and troubleshooting skills, with the ability to navigate complex technical challenges.
Effective communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams.
Experienced in working with messaging and event bus queues ensuring efficient message processing.
Results-oriented mindset with a focus on driving continuous improvement and exceeding performance targets.
Proficient with scripting languages such as PowerShell, Bash, and/or Python.
**Ability to work in the U.S. without sponsorship**
**Ability to meet the location requirement outlined above**
POSITION TYPE
RegularPAY RANGE
The targeted base salary for this position is $139,900 to $199,300 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.
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We’re Here to Support You—Accommodations Upon Request
Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential.
Work Authorization Requirement
At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship.
Important Notice on Application Accuracy
We value integrity in our hiring process. Please ensure that all information provided in your resume and application is accurate and authentic. Submissions found to be fraudulent or misleading will result in disqualification from consideration, and any offers extended may be rescinded.
Skills Required
- Bachelor's degree in computer science, engineering, or related field, or equivalent work experience.
- Minimum 7 years of experience in release engineering, service reliability engineering, or a related field.
- Strong background in cloud computing platforms (AWS, Azure, GCP).
- Proficiency in implementing and managing automated deployment and monitoring tools.
- Proficient with observability tools and practices, including logging, metrics, and alerting.
- In-depth knowledge of industry best practices and emerging trends in release and reliability engineering.
- Excellent problem-solving and troubleshooting skills.
- Effective communication and interpersonal skills for cross-functional collaboration.
- Experience working with messaging and event bus queues to ensure efficient message processing.
- Results-oriented mindset focused on continuous improvement and performance targets.
- Proficient with scripting languages such as PowerShell, Bash, and/or Python.
- Ability to work in the U.S. without sponsorship.
- Must be able to meet the Los Angeles, CA location requirement (structured hybrid, minimum three days/week on site).
What We Do
Green Dot is a financial technology and registered bank holding company committed to delivering trusted, best-in-class money management and payment solutions to customers and partners, seamlessly connecting people to their money. Green Dot’s proprietary technology enables it to build products and features that address the most pressing financial challenges of consumers and businesses, transforming the way they manage and move money and making financial empowerment more accessible for all. Green Dot offers a broad set of financial services to consumers and businesses including debit, checking, credit, prepaid, and payroll cards, as well as robust money processing services, tax refunds, cash deposits and disbursements. Its flagship digital banking platform GO2bank offers consumers simple and accessible mobile banking designed to help improve financial health over time. The company’s banking platform services business enables a growing list of the world’s largest and most trusted consumer and technology brands to deploy customized, seamless, value-driven money management solutions for their customers. Founded in 1999, Green Dot has served more than 33 million customers directly and many millions more through its partners. The Green Dot Network of more than 90,000 retail distribution locations nationwide, more than all remaining bank branches in the U.S. combined, enables it to operate primarily as a “branchless bank.” Green Dot Bank is a subsidiary of Green Dot Corporation and member of the FDIC . For more information about Green Dot’s products and services, please visit www.greendot.com. +++ The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Green Dot Corporation, NMLS ID #914924 at 1100 North Eutaw Street, Suite 611; Baltimore, MD 21201, phone 888-784-0136. NMLS Consumer Access: https://nmlsconsumeraccess.org/
