Coupa

Lead Site Reliability Engineer - 10122

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Pune, Maharashtra

Hybrid

Fintech • Information Technology • Logistics • Payments • Analytics • Business Intelligence • Generative AI

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The Role

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Lead Site Reliability Engineer to Coupa:

As a Lead SRE, you will ensure the availability, scalability, and performance of Coupa’s mission-critical cloud applications. Your work will combine software engineering, infrastructure knowledge, and operations expertise to build automation, improve observability, and proactively solve system issues before they impact customers.

What You’ll Do:

Own the reliability and uptime of Coupa’s production services and continuously enhance automation and recovery strategies
Administer Linux and Windows environments, web servers, databases, and application servers
Write code and scripts (Python, Bash, PowerShell, or similar) to build scalable automation solutions
Collaborate with product, support, and engineering teams to plan and deploy releases with minimal risk
Monitor systems proactively and improve alerting, observability, and incident response capabilities
Participate in an on-call rotation, triage and resolve critical incidents, and drive root cause analysis (RCA) documentation
Support and improve containerization efforts (Docker, Kubernetes, EKS/AKS)
Lead or support large-scale infrastructure projects that improve performance and cost efficiency
Drive operational excellence through CI/CD, configuration management, and IAC best practices

What you will bring to Coupa:

7+ years of experience managing large-scale, customer-facing applications
5+ years of hands-on experience with Linux and/or Windows administration
Proficiency in scripting or programming (Python, PowerShell, Bash, or any object-oriented language)
Cloud expertise in AWS or Azure (preferred), with experience in infrastructure-as-code (Terraform, Chef, Ansible)
Familiarity with CI/CD tools like Jenkins, Octopus, or Rundeck
Strong understanding of container orchestration (Kubernetes, EKS, AKS)
Skilled in monitoring and observability platforms (New Relic, Datadog, Splunk)
Experience with incident/change/problem management frameworks (ITIL, JIRA)
Good knowledge of DNS, load balancers, and network troubleshooting
Exposure to database operations (especially MS SQL Server)

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

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Coupa

Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.

Why Work With Us

At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.

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Employees work remotely.

Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend

Typical time on-site: None