Job Title: ServiceNow Lead Software Engineer
Job Summary.
We are seeking a skilled ServiceNow Senior Developer to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands-on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.
Key Responsibilities
Design, develop, and implement ServiceNow solutions using best practices
Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer
Develop and maintain ServiceNow modules such as ÏTSM, CSM, APO, MCO, Finance Management, Employee Centre.
Build and support integrations using REST, SOAP, MID Server, and IntegrationHub
Create and manage Service Catalog items, workflows, FlowDesinger and ETL, Integration Hub, DataFabric/Zero Copy Connectors
Perform unit testing, debugging, and troubleshooting of platform issues
Support platform upgrades, patches, and releases
Collaborate with architects, business analysts, and stakeholders to gather requirements
Follow SDLC, Agile/Scrum, and change management processes
Maintain technical documentation and knowledge articles
Required Skills & Qualifications
3+ years of hands-on ServiceNow development experience
Strong experience with JavaScript, REST/SOAP APIs and integrations
(server-side and client-side)
In-depth knowledge of ServiceNow platform architecture
Experience with Finance Management and MCO processes (Source-to-Pay, Order-to-Cash lifecycle, Accounts payable, Accounts receivable etc)
Familiarity with CMDB, Discovery, and ITSM
Experience with other Application would be plus like ITOM, HRSD.
Understanding of ACLs, roles, and security best practices
Experience working in Agile/Scrum environments
referred Qualifications
ServiceNow certifications such as:
Certified System Administrator (CSA)
Certified Application Developer (CAD)
Module-specific certifications (CSM, ITSM, MCO etc.)
Experience with ServiceNow Performance Analytics and Reporting
Knowledge of UI Builder, Service Portal, and Workspace configuration
Exposure to DevOps, CI/CD, and ATF (Automated Test Framework)
Soft Skills
Strong analytical and problem-solving skills
Excellent communication and documentation abilities
Ability to work independently and in a team environment
Strong stakeholder management skills
Education
Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
Min 7+ Years of experience in Servicenow
Nice to Have
Experience with cloud platforms (AWS, Azure)
Knowledge of ITIL processes
Experience supporting global enterprise environments
Skills Required
- 3+ years of hands-on ServiceNow development experience
- Strong experience with JavaScript, REST/SOAP APIs and integrations
- In-depth knowledge of ServiceNow platform architecture
- Experience with Finance Management and MCO processes
- Familiarity with CMDB, Discovery, and ITSM
- Experience in Agile/Scrum environments
Ecolab Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ecolab and has not been reviewed or approved by Ecolab.
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Retirement Support — Feedback suggests the company provides strong retirement programs, including a 401(k) with employer matching and a pension, alongside options like an employee stock purchase plan. Offerings such as retiree healthcare benefits and diverse investment choices reinforce long-term financial support.
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Healthcare Strength — Feedback suggests medical coverage is broad, with HSA plan options and company contributions, prescription benefits, dental and vision, and virtual care and mental health support. Company-paid wellness programs and income protection (short- and long-term disability, life and accident) further strengthen core coverage.
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Parental & Family Support — Family-focused programs include fertility support, adoption assistance, and paid parental leave, complemented by counseling and resource services. These offerings are positioned as supportive of employee well-being across different life stages.
Ecolab Insights
What We Do
A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $12 billion and more than 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world. For more Ecolab news and information, visit www.ecolab.com, or follow us on twitter.com/ecolab, facebook.com/ecolab or instagram.com/ecolab_inc.
