Job Description Summary
Raymond James is seeking a Lead Engineer for our ServiceNow Solutions team. The ServiceNow Solutions Team provides technology solutions and support across the entire Raymond James Organization built on the ServiceNow platform.As a Lead Engineer, you will analyze business requirements and problems and drives research to design quality technical solutions. You will be involved in portions of the full systems life cycle (based on experience/skills) and will be responsible for designing, coding, testing, implementing, maintaining, and supporting applications and modules on the ServiceNow platform delivered on time and within budget. You will manage complex problems independently and demonstrates analytical thinking, are able to make judgements and recommendations based on the analysis and interpretation of data.
Job Description
Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.
Responsibilities:
Analyzes system requirements, including identifying program interactions and appropriate interfaces between impacted components and sub systems.
Makes recommendations towards the development of new code or to reuse of existing code.
May lead assigned projects, including assigning tasks, coordinating efforts, and monitoring performance.
May recommend new technologies and methodologies to management for meeting business needs, resolving problems and exploiting opportunities. Remains current with new technologies.
Obtains and evaluates information on factors such as reporting formats required, costs, and security needs to determine hardware configuration.
Participates in software system testing and validation procedures, programming and documentation.
Provides technical advice and assists in solving programming problems.
Writes and/or reviews system specifications, including output requirements and flow charts.
Assists in preparing project plans using project management tools.
Reviews test results; documents test activities, and records remedial actions.
Ensures proper analysis of problems and programming approaches to prevent rework and schedule slippage.
Performs other duties and responsibilities as assigned.
Skills:
ServiceNow IT Modules (i.e., ITSM, ITOM, ITBM/ SPM, GRC/ IRM, SecOps, Vulnerability Response, Service Portal, SAM Pro, Integration Hub, and/or Performance Analytics.)
Development in JavaScript on the ServiceNow Platform
Integrations (e.g., REST APIs, LDAP, Active Directory, JDBC, Orchestration, etc.)
Scoped Applications
Service Portal, UI Builder, Configurable Workspace, and Now Experience Framework
Flow Designer
Integration Hub
Automated Test Framework (ATF)
Education
Bachelor’s: Business Administration, Bachelor’s: Computer and Information Science, Bachelor’s (Required)Work Experience
General Experience - 6 to 10 yearsCertifications
Travel
Workstyle
HybridThe total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm
At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
Skills Required
- Bachelor's degree (Computer and Information Science or Business Administration)
- 6 to 10 years general IT/ServiceNow experience
- Experience with ServiceNow IT modules (ITSM, ITOM, ITBM/SPM, GRC/IRM, SecOps, Vulnerability Response, SAM Pro, Performance Analytics)
- Development experience in JavaScript on the ServiceNow platform
- Experience building integrations (REST APIs, LDAP, Active Directory, JDBC, Orchestration)
- Experience with Scoped Applications
- Experience with Service Portal, UI Builder, Configurable Workspace, Now Experience Framework
- Experience with Flow Designer and Integration Hub
- Experience with Automated Test Framework (ATF)
- Ability to work hybrid and be in St. Petersburg, FL office ~3 days per week
What We Do
Founded in 1962 and a public company since 1983, Raymond James Financial, Inc. is a Florida-based diversified holding company providing financial services to individuals, corporations and municipalities through its subsidiary companies engaged primarily in investment and financial planning, in addition to capital markets and asset management. The firm's stock is traded on the New York Stock Exchange (RJF). Through its three broker/dealer subsidiaries, Raymond James Financial has approximately 8,400 financial advisors throughout the United States, Canada and overseas. Total client assets are $1.18 trillion (as of 9/30/2021). Raymond James has been recognized nationally for its community support and corporate philanthropy. The company has been ranked as one of the best in the country in customer service, as a great place to work and as a national leader in support of the arts.
