Lead Service Management Engineer

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Service Management Engineer
Who is Mastercard?
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
Overview :
We are seeking a Lead Data Engineer to join Mastercard Architecture & Analytics team. You will help shape our innovation roadmap by exploring new technologies and building scalable, data-driven prototypes and products. The ideal candidate is hands-on, curious, adaptable, and motivated to experiment and learn.What You'll Do* Drive Data Architecture: Own the data architecture and modeling strategy for AI projects. Define how data is stored, organized, and accessed. Select technologies, design schemas/formats, and ensure systems support scalable AI and analytics workloads.* Build Scalable Data Pipelines: Lead development of robust ETL/ELT workflows and data models. Build pipelines that move large datasets with high reliability and low latency to support training and inference for AI and generative AI systems.* Ensure Data Quality & Governance: Oversee data governance and compliance with internal standards and regulations. Implement data anonymization, quality checks, lineage, and controls for handling sensitive information.* Provide Technical Leadership: Offer hands-on leadership across data engineering projects. Conduct code reviews, enforce best practices, and promote clean, well-tested code. Introduce improvements in development processes and tooling.* Cross-Functional Collaboration: Work closely with engineers, scientists, and product stakeholders. Scope work, manage data deliverables in agile sprints, and ensure timely delivery of data components aligned with project milestones.What You'll Bring* Extensive Data Engineering
All About you -
8-12+ years in data engineering or backend engineering, including senior/lead roles. Experience designing end-to-end data systems, solving scale/performance challenges, integrating diverse sources, and operating pipelines in production.* Big Data & Cloud Expertise: Strong skills in Python and/or Java/Scala. Deep experience with Spark, Hadoop, Hive/Impala, and Airflow. Hands-on work with AWS, Azure, or GCP using cloud-native processing and storage services (e.g., S3, Glue, EMR, Data Factory). Ability to design scalable, cost-efficient workloads for experimental and variable R&D environments.* AI/ML Data Lifecycle Knowledge: Understanding of data needs for machine learning-dataset preparation, feature/label management, and supporting real-time or batch training pipelines. Experience with feature stores or streaming data is useful.* Leadership & Mentorship: Ability to translate ambiguous goals into clear plans, guide engineers, and lead technical execution.* Problem-Solving Mindset: Approach issues systematically, using analysis and data to select scalable, maintainable solutions.Required Skills*
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $122,000 - $207,000 USD