Job Code: NETWORK ENGINEER
Department: IT / Network Services
Role Type: Individual Contributor
Level: L2
Location: Gurgaon
Reporting To: Network Manager / Service Delivery Manager
Role Purpose
The Network Engineer will be responsible for design, implementation, operations, and support of enterprise wired and wireless networks, with hands‑on expertise in Cisco and Juniper technologies. The role supports business‑critical network infrastructure ensuring high availability, performance, and security.
Key Responsibilities
Network Operations & Support
Provide L2/L3 support for wired and wireless network environments
Troubleshoot and resolve incidents related to routing, switching, and WLAN
Participate in incident, problem, and change management processes
Perform root cause analysis (RCA) and implement permanent fixes
Implementation & Configuration
Configure and maintain Cisco and Juniper routers, switches, and wireless systems
Implement VLANs, trunking, routing protocols, redundancy, and QoS
Support new site deployments, expansions, and network upgrades
Coordinate with ISPs, OEM vendors, and internal stakeholders
Wired & Wireless Technologies
Manage LAN, WAN, WLAN infrastructure
Configure routing protocols such as OSPF, BGP, EIGRP
Support enterprise wireless (Controller‑based WLANs, RF fundamentals, WLAN security)
Assist with wireless performance tuning and coverage optimization
Documentation & Compliance
Maintain updated network diagrams, SOPs, and configuration documentation
Ensure adherence to security, compliance, and organizational standards
Support audits and internal reviews when required
Required Technical Skills
Core Networking
Strong understanding of TCP/IP, OSI Model, VLANs, STP, DHCP, DNS
Hands‑on experience with Cisco IOS/NX‑OS and Juniper JunOS
Wired Technologies
Cisco Catalyst / Nexus
Juniper EX / QFX switches
Wireless Technologies
Enterprise WLAN solutions (Cisco / Juniper / equivalent)
Knowledge of WLAN security (802.1X, WPA2/WPA3)
Tools (Preferred)
Network monitoring tools (SolarWinds, PRTG, or similar)
Packet analysis tools (Wireshark)
Certifications
Mandatory / Strongly Preferred
Cisco Certified Network Associate (CCNA)
Juniper Networks Certified Internet Associate (JNCIA)
Preferred
CCNP (Enterprise / Wireless)
JNCIS / JNCIP
ITIL Foundation
Experience & Education
3–8 years of experience in enterprise or service‑provider networking
Bachelor’s degree in Engineering / IT / Computer Science (or equivalent experience)
Behavioral Competencies
Strong troubleshooting and analytical mindset
Clear communication and documentation skills
Ability to work independently and in a team environment
Willingness to support on‑call or shift‑based operations (if required)
Skills Required
- 3-8 years of experience in enterprise or service-provider networking
- Strong understanding of TCP/IP, OSI Model, VLANs, STP, DHCP, and DNS
- Hands-on experience with Cisco IOS/NX-OS and Juniper JunOS
- Experience with Cisco Catalyst/Nexus and Juniper EX/QFX switches
- Experience supporting enterprise WLAN solutions and WLAN security, including 802.1X and WPA2/WPA3
- Bachelor's degree in Engineering, IT, or Computer Science, or equivalent experience
- Cisco Certified Network Associate (CCNA) certification
- Juniper Networks Certified Internet Associate (JNCIA) certification
- Knowledge of routing protocols including OSPF, BGP, and EIGRP
- Experience with network monitoring tools such as SolarWinds or PRTG
- Experience with packet analysis tools such as Wireshark
- CCNP Enterprise or Wireless certification
- JNCIS or JNCIP certification
- ITIL Foundation certification
Black Box Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Black Box and has not been reviewed or approved by Black Box.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical and prescription drug coverage plus dental and vision plan options. Life and disability protections are also included, along with EAP and emergency travel assistance.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including paid time off, company holidays, floating holidays, and multiple leave types such as jury duty and bereavement leave. Paid time off and benefits are also characterized as “good” in at least one recent account.
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Retirement Support — Retirement and tax-advantaged savings options include a 401(k), FSAs, and an HSA with company contributions. A company match is also cited in one instance, suggesting some employer support for retirement saving.
Black Box Insights
What We Do
Black Box is a global digital infrastructure integrator delivering network and system integration services and solutions, support services, and technology products to businesses in the United States, Europe, India, Asia Pacific, the Middle East, and Latin America and has around 4,000 professionals globally. Black Box has strong service offerings in network integration, digital connectivity infrastructure, data center build-out, modern workplace, and cybersecurity for businesses across various industries including financial services, technology, healthcare, retail, public services like airports; manufacturing, and other sectors.
