About this role:
Wells Fargo is seeking a Lead Scrum Master to support Technology of Enterprise Business Resiliency (EBR) group. TCAO organization provides technical solutions to supporting various regulatory requirements (e.g., Recovery and Resolution Planning) and modernization of the tools to manage business continuity and resiliency. We have regulatory hard deadlines that are set for this year through 2026, therefore, our team is seeking a full time Scrum Master who can help manage deliverables, coach the product and delivery teams to increase efficiencies and velocity and help adhere to the Wells Fargo change management policies (e.g., TCM and SDLC). This position also requires specialty knowledge of ServiceNow.
In this role, you will:
- Manage and develop Scaled Agile portfolios of the highest complexity
- Guide the teams to follow Agile and Scrum practices to promote prioritization, team readiness, and commitment for each Sprint
- Optimize scrum team velocity to identify improvement opportunities to achieve higher levels of team performance
- Oversee systemic impediments to team agility and guide the teams on methods to escalate
- Deliver capabilities using agile practices while following the Software Development Lifecycle, business process mapping, and various release processes to ensure all risk, security, and development requirements are met
- Partner with discipline managers to convey their concerns to scrum teams about governance policies and adherence to corporate standards
- Collaborate with product owners, program or project managers to communicate delivery of work product from the teams and escalate key risks and issues impeding scrum team effectiveness
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
- Train other Scrum Masters and serve as a mentor to less experienced staff
Required Qualifications:
- 5+ years of Agile Scrum Master experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 5+ years of experience with Agile tools
- 5+ years of SAFe (Scaled Agile Framework) experience
- 5+ years of JIRA experience
- 5 + years of technology release or implementation experience
Desired Qualifications:
- Knowledge and experience with Software Delivery Lifecycle Process
- Experience with Azure DevOps, CI/CD integration and ServiceNow
- Knowledge and understanding of cloud computing
- Ability to work with situations of ambiguity, conflict, and uncertainty
- Excellent communication and servant leadership skills
- Problem solving and conflict resolution ability
- Ability to negotiate, influence, and collaborate to build successful relationships
- Advanced JIRA and Confluence skills, specifically advanced usage of JIRA dashboards, reports and plans
Job Expectations:
- Willingness to work on-site at stated location on the job opening
- This position offers a hybrid work schedule
- This position is not eligible for Visa sponsorship
- Ability to travel up to 10% of the time
- Relocation assistance is not available for this position
Posting End Date:
26 Apr 2025
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.0 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations.
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At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2025 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.
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