Department
BSD ACC - Administrative Operations
About the Department
Job Summary
Responsibilities
Works with the Chief Residents and Clinical Leadership to prepare and enter clinical schedules into Qgenda.
Performs analysis and identifies opportunities for clinical schedule optimization and presents findings to clinical leadership.
Performs routine and special assignments related to activities in the DACC administrative offices and our clinical, teaching and research missions.
The ideal candidate is a highly organized, resourceful professional who thrives in a collaborative, mission-driven environment and is energized by the operational details that keep a department running smoothly.
Participates in process and performance improvement by identifying, analyzing, and enhancing existing processes to achieve better outcomes.
Supports the smooth onboarding of new faculty and other providers.
Assists with special projects, functions, and events related to the Department including visitor applications and orientations and various outreach events.
Maintains updates and front-end maintenance of the DACC website working with leadership across the department as needed.
Prepares and distributes the departmental newsletter.
In collaboration with University and UCMC communications teams, supports the department’s presence across various social media platforms.
Maintains an accurate and up-to-date departmental leadership contact list and Emergency Operations Manual and ensures proper distribution of EOM.
Administers various surveys as part of ongoing departmental operations or special projects.
Follows up with faculty and staff on the completion of required trainings and recertifications.
Supports alumni relations activities.
Assists in arranging visits by visiting professors and outside speakers. Liaise with external presenters to ensure completion of relevant paperwork, arrange travel, process stipends/fees, and gather necessary information for successful participation.
Maintains the physical office space, including ordering equipment repairs and computers, coordinating upgrades, and managing office supplies.
Maintains the DACC physical asset inventory.
Professionally supports the clinical department management. Implements plans for clinical educational programs and initiatives.
Acts as a liaison between the section and other University departments.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Certifications:
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Preferred Qualifications
Education:
Bachelors degree in finance, business administration or related field, strongly preferred.
Experience:
5+ years of progressive administrative experience in an academic medical institution.
Advanced Qgenda surgical and clinic scheduling strongly preferred.
Preferred Competencies
Excellent project management skills.
Superior oral and written communication skills.
Excellent interpersonal and customer service skills with a focus on serving the community through collaboration and respect.
Handle sensitive and confidential situations and information with absolute discretion.
Maintain calm and courteous demeanor and work productively despite competing priorities.
Excellent problem-solving skills.
Follow an issue through to resolution.
Take initiative and organize and complete projects with minimal supervision.
Familiarity with central administration within a complex research university environment.
Maintain effective and harmonious working relationships with co-workers, faculty, guests speakers, venues, and vendors to promote a culture of wellness and excellence for the department.
Working Conditions
Office environment in BSD administrative buildings and UCMC hospital facilities.
Application Documents
Resume (required)
Cover Letter (required)
The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Role Impact
Scheduled Weekly Hours
Drug Test Required
Health Screen Required
Motor Vehicle Record Inquiry Required
Pay Rate Type
FLSA Status
Pay Range
The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Skills Required
- College or university degree in a related field
- 2-5 years of work experience in a related job discipline
- Bachelor's degree in finance, business administration, or a related field
- 5+ years of progressive administrative experience in an academic medical institution
- Advanced Qgenda surgical and clinic scheduling experience
- Excellent project management skills
- Superior oral and written communication skills
- Excellent interpersonal and customer service skills
- Ability to handle sensitive and confidential information discreetly
- Excellent problem-solving skills
- Ability to organize and complete projects with minimal supervision
- Familiarity with central administration in a complex research university environment
- Ability to maintain effective relationships with coworkers, faculty, guests, venues, and vendors
What We Do
The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to rigorous inquiry and intellectual freedom draws pathbreaking scholars to our global campuses, where field-defining ideas are born that challenge and change the world. The University of Chicago has its main campus on Chicago's South Side and seven international campuses and centers throughout the world. Students can choose from 53 majors and 47 minors in the undergraduate College, with four divisions and seven professional schools for graduate study.
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