The Role
Leads Salesforce platform modernization, release management, feature adoption, technical debt reduction, scalable development, security governance, integrations, CI/CD, data protection, and performance optimization. Designs solutions using Apex, LWC, Flows, and declarative tools; replaces redundant customizations with native capabilities; mentors engineers; establishes coding standards; and aligns the platform roadmap with business priorities.
Summary Generated by Built In
Duties & Responsibilities
- Hands-on lead for Salesforce tri-annual release management, including impact analysis, feature evaluation, and rollout strategy
- Assess, prioritize, and implement new platform features, enhancements, and product retirements
- Conduct Proof of Concepts (POCs) and Proof of Value (POVs) for emerging Salesforce capabilities and innovations
- Drive platform modernization initiatives with a strong focus on identifying, prioritizing, and eliminating technical debt
- Establish a structured technical debt management framework, including code refactoring, legacy feature decommissioning, and optimization of inefficient customizations.
- Design and develop scalable, maintainable solutions using Apex, Lightning Web Components (LWC), Flows, and declarative tools
- Identify over-engineered or redundant custom solutions and replace them with native Salesforce capabilities where feasible.
- Define and enforce robust security and access control models aligned with the principle of least privilege
- Lead CI/CD strategy, implementation, and governance using Copado to improve release quality and reduce rework
- Establish and manage data storage, archival, and backup strategies leveraging tools like OwnBackup
- Design, develop, and oversee API-based integrations with internal and external systems
- Ensure platform performance, scalability, availability, and reliability through proactive monitoring and optimization
- Mentor and guide development teams, enforce coding standards, code reviews, and engineering best practices to prevent future technical debt
- Collaborate with business stakeholders and cross-functional teams to align platform roadmap with strategic priorities while balancing feature delivery and technical debt reduction
Requirements
Minimum Years of Experience:
7+ Yrs - Salesforce with Apex, LWC and Flows
3+ Yrs - API Integrations
2+ Yrs - Storage Management
Basic Qualifications
- Bachelor's degree in computer science, Information Systems, Engineering, or a related field
- 7+ years of hands-on Salesforce development experience, including demonstrated ownership in a lead or senior capacity.
- Deep technical expertise in Apex, Lightning Web Components (LWC), Flows, and declarative automation tools
- Advanced proficiency in SOQL, including query optimization, complex data modeling, and performance tuning
- Proven experience leading Salesforce release cycles and driving feature adoption across business teams.
- Strong understanding of Salesforce security architecture, including profiles, permission sets, sharing rules, and governance best practices
- Hands-on experience designing and implementing integrations using REST/SOAP APIs and event-driven architectures
- Solid knowledge of platform performance optimization, scalability, and governor limits
- Experience driving technical debt reduction and leading platform modernization initiatives.
- Demonstrated ability to lead, mentor, and influence engineering teams while managing competing priorities
- Strong communication, collaboration, and problem-solving skills with the ability to engage both technical and business stakeholders
Required Certifications
- Salesforce Certified Platform Administrator OR Salesforce Certified Platform App Builder
- Salesforce Certified Platform Developer I
Preferred Qualifications
- Hands-on experience with CI/CD tools (preferably Copado) and modern DevOps practices
- Deep expertise in Sales Cloud and Service Cloud implementations
- Familiarity with data management, archival, and backup/recovery solutions (e.g., OwnBackup)
- Awareness of evolving Salesforce and enterprise technology trends, with the ability to introduce innovative ideas
- Working knowledge of Salesforce Data Cloud, Agentforce, and AI-driven capabilities
- Strong understanding of enterprise integration patterns, middleware (e.g., MuleSoft), and event-driven architectures
- Experience operating in large-scale enterprise environments with multi-org or pod-based governance models
- Exposure to Agile/Scrum methodologies and cross-functional collaboration with Product, Sales Ops, and Engineering teams
- Alignment with organizational vision and ability to translate strategy into team and individual contributions
- Salesforce certifications such as Platform Developer II, Architect track (Application/System), or progress toward CTA
- Demonstrated ability to influence platform strategy, architecture decisions, and long-term roadmap planning
- Proven track record of improving engineering quality through coding standards, reviews, and best practices
Benefits
Skills Required
- Bachelor's degree in computer science, Information Systems, Engineering, or a related field
- 7+ years of hands-on Salesforce development experience
- 7+ years of experience with Apex, Lightning Web Components, and Flows
- 3+ years of API integration experience
- 2+ years of storage management experience
- Advanced proficiency in SOQL, query optimization, data modeling, and performance tuning
- Experience leading Salesforce release cycles and feature adoption
- Understanding of Salesforce security architecture, profiles, permission sets, sharing rules, and governance
- Experience with REST/SOAP APIs and event-driven architectures
- Knowledge of Salesforce performance optimization, scalability, and governor limits
- Experience reducing technical debt and leading platform modernization initiatives
- Ability to lead, mentor, and influence engineering teams
- Salesforce Certified Platform Administrator or Salesforce Certified Platform App Builder
- Salesforce Certified Platform Developer I
- Experience with CI/CD tools, preferably Copado, and modern DevOps practices
- Expertise in Sales Cloud and Service Cloud implementations
- Familiarity with data archival, backup, and recovery solutions such as OwnBackup
- Working knowledge of Salesforce Data Cloud, Agentforce, and AI-driven capabilities
- Knowledge of enterprise integration patterns and middleware such as MuleSoft
- Experience in large-scale enterprise environments with multi-org or pod-based governance
- Exposure to Agile/Scrum methodologies
- Salesforce Platform Developer II, Architect track, or CTA-progress certifications
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Staples India is Staples’ technology and innovation hub in Chennai, building platforms, systems, and digital solutions that support the company’s global operations and future of work. Staples serves consumers and businesses with workplace products and services, including office supplies, janitorial products, technology, furniture, breakroom essentials, print and marketing, shipping, travel, and promotional offerings. Its India teams focus on engineering, eCommerce, process optimization, and enterprise solutions.
