Lead Salesforce Data Cloud Architect

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role and Responsibilities

• Serve as the lead architect for complex Salesforce Data 360 implementations, ensuring end-to-end solution integrity across ingestion, harmonization, identity resolution, segmentation, and activation
• Oversee all project phases -- Discover, Conceive, Build, and Evolve -- ensuring solutions are scalable, compliant, and aligned with business outcomes
• Translate client goals into actionable technical architectures and data strategies
• Partner with developers, data engineers, and marketing technologists to configure, test, and validate Data 360 use cases
• Provide architectural governance and thought leadership throughout implementation and post-launch optimization
• Configure and test key Data 360 components, including data streams, data model objects, identity resolution rules, data bundles, calculated insights, and segment activations
• Troubleshoot ingestion, mapping, and harmonization issues, ensuring smooth integration with Salesforce Marketing Cloud, Service Cloud, and external systems. 
• Validate data pipelines and test real-time activation scenarios in compliance with HIPAA and other healthcare data privacy standards
• Engage directly with client stakeholders, translating complex data concepts into business terms
• Enable client teams through documentation, training, and co-innovation sessions
• Support pre-sales efforts through solution scoping, demo environments, and RFP responses
• Contribute to the growth of Bounteous’ Salesforce Data 360 practice by defining standards, templates, and reusable components

Preferred Qualifications

• 7+ years of experience in Salesforce ecosystem implementations, with 2+ years focused on Data 360 or equivalent data architecture experience
• Proven success leading multi-phase, enterprise Data 360 implementations, ideally in regulated industries such as healthcare or life sciences
• Hands-on configuration experience in Salesforce Data 360, including data modeling, ingestion, harmonization, and activation
• Expert-level knowledge of the Customer 360 Data Model and experience integrating Data 360 with a variety of Salesforce and external sources 
• Understanding of HIPAA, PHI data handling, and healthcare data interoperability standards (HL7, FHIR)
• Strong analytical and problem-solving skills, with the ability to translate between business goals and technical architecture
• Excellent communication and presentation skills for both executive and technical audiences