More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.
We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.
The Lead Sales & Operations Planning and Execution Manager is responsible for driving our monthly S&OP process and our weekly S&OE process.
Fostering the right discussions to boost our net sales and to optimize article availability - focusing at the same time on minimizing inventory levels and operational cost.
- Driving the right discussions based on the appropriate data to reach consensus decisions across departments
- Identifying key decisions and potential gaps that need to be addressed
- Coordinating the delivery of inputs and completions of set actions
- Identifying opportunities for process improvements and initiating of needed activities
- Creating, updating and improving relevant dashboards and presentations
- University degree with a focus on planning and process management
- Advanced MS Excel and MS PowerPoint skills; experience with SQL, MS Power BI, or Tableau is a plus
- Strong analytical and problem-solving skills with the ability to optimise processes and drive informed decision-making
- Precise and pragmatic approach, with effective communication skills across various seniorities and backgrounds
- Entrepreneurial mindset with a hands-on attitude and ability to contribute ideas
- Track record of exceptional project results; experience in continuous improvement tools is an advantage
- 5+ years of relevant experience in a planning or process management role (e.g. S&OP/IBP, Demand & Supply Planning, PMO, Business Intelligence)
- Experience in Sales and Promotion Planning, Vendor Management, Procurement, or E-Commerce is beneficial
With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.
Our benefits:
🐾 20% discount in our zooplus shop
📖 Internal and external training
🎈 Team events
#LI-Hybrid
✈️ 28 vacation days and days off on 24th and 31st of December
🏋️ Corporate rates at a local gym chain (Body & Soul)
📱 Company mobile phone for work and personal use
zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
Top Skills
What We Do
We are zooplus. With over 25 years of exclusive focus on online retail in pet supplies, we are a trailblazer in the industry. Every day, we go the extra mile to meet the unique needs of pets, delivering exceptional value to our customers with an ever-expanding range of nutritional and lifestyle products, proprietary premium food and accessory brands, expert advice, convenient services, and loyalty programs.
Our commitment to innovation drives us as a team to lead the industry and set new standards for personalized, convenient shopping, consistently exceeding our customers' expectations. This dedication has made us the number one choice for over 12 million customers in 30 countries across Europe.
Headquartered in Munich, Germany, zooplus employs over 1,200 people across Europe.
